What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Po Box 6420Wheeling, WV 26003
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I had work done on my Honda Accord last week. When I picked up my car it was cleaned and shined from the outside to the inside. The tires were even shined. It looked like a new car. Great Job !!
Great customer service, great guys, great work. Flexible, honest, understanding ... Overall, a great experience. I don't look forward to car problems, but they are inevitable, and when they occur, they will be the first I call.
Very rude workers will never go back there to buy anything will be dealing with auto zone they are so wonderful they listened to what i had to say and never told me i was making things more complicated then what it is and never slammed a part down on the counter in front of my fingers almost smashing them congratulations guys on being rude and losing the company some money cause i was a loyal customer
From out of town, had an emergency and they took care of me right away. Even though almost closing time, they towed my car and it was ready early the next morning. The bill was much lower than I was expecting which is always a nice surprise. Definitely recommended for fast and fair service.
Worst car dealership I have ever dealt with. AVOID AVOID unless u are into games and getting the run around. 1. Had to replace engine because mechanic stripped the head on engine. They had car for a month while they placed a new engine in my 2011 jeep, was only two half years old and mechanic caused me to have to get new engine which they acknowledged and fixed. Took a whole month to fix and had a rental for month.2. Got recall on brake part, called for appointment , waited a month for part, went to appointment, had friend take me so wasn't stuck their at dealership, left with friend then 3 hours later they called to tell me they did not order right part(one would think they would verify before a customer drives 1 hour 20 minutes for appt that they have the right part). They were suppose to fix a noise/rattling in front of car as well. When I picked jeep up stated nothing wrong that was causing noice. So I rescheduled for recall and to look for noise again.3. went to 2nd recall appointment. Told guy at counter I would like someone to ride with me to here for themselves the noise. He told that would not be necessary. Had car 3 hours stated front end OK on their receipt. So I left but was confused at what was going on so went in and spoke with manager, he had mechanic ride with me finally. We drove 10 feet and mechanic heard and agreed something was wrong. So went back in to Paul the manager and he states " you can leave it and we will get it in when we have time today or go somewhere else." REALLY how about I'm sorry and let's get it back in right away. HORRIBLE CUSTOMER SERVICE FROM A MANAGER.
I had my car repaired after an accident and they did a great job fixing it. The repairs were guaranteed through the insurance. Five months later my car was making a noise on and off. I called and they fit me in the next. My car decided to not make the noise the day I took it. The mechanic looked it over, took it for a drive, and the put it up on the lift to check everything out. He double checked everything they fixed. He ended up finding a rock that had worked its way down into around my ball joint. He said that's most likely where the noise was coming from. I'm glad he checked everything out and didn't just dismiss me since it wasn't making the noise that day. He said he wanted to make sure it was safe for me. The staff are very pleasant and very helpful. I will be back in the unfortunate event I need to and suggest them to anyone in need.
Best mechanics in the valley when your in need of some service dont wait call them today to get you on your way family owned and they treat you like family too
We were traveling back to Pittsburgh and blew a wheel bearing. Mountaineer found us the part we needed and fixed the wheel in under an hour on a Sunday evening! The family was very friendly :) Thanks for getting us home safely!
Straub did an excellent job with my vehicle. The only complaint I have, is when I received my vehicle back it had an additional 1,100 miles on it. I found documentation with my mileage on it prior to it going to the repair shop.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.