Centre TV Inc
510 Warwood Ave, Wheeling, WV 26003
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Internet speeds are very slow even when paying extra for increased speeds. Only getting 70 kbps download and 170 upload as of now with speed testers. which the speeds seem to change throughout the day. Barely able to stream movies without long buffers, let along playing online games. In fact I'm surprised I have the speeds to make this review.
We have TV and internet connection thur Centre TV. They are a small family owned business. Very kind and polite people. They do not always provide the service you are paying for. We have had their internet connection for over a year with many problems. One being speed. We have paid for their fastest service since the beginning of our connection. We called several times about speed. We replaced our computer. Lost our magic jack connection with home phone due to loss of speed of our service. Had to have a verizone phone line hooked up which took a year. After much money invested on our part. We find that there was/ is a problem with the speed of their service. Their server told us we would/Should be due a form of credit. We were actually recieving less than the slowest speed they provide. CENTRE TV REFUSED ANY FORM OF CREDIT DUE TO US. For over a year we overpaid about 25 extra dollars for the faster service that they did not provide to us. Their reply was "WE DO NOT GUARANTEE SERVICES. "The more people on line in the area the slower the services. Then what are we paying for? Beware of what service you recieve verses what you are paying for.WE Only wanted what we were paying for.