In mybook® Food Collection (edit)

Added to your food collection.
Removed from mybook!

We took this business out of your food collection.

This business has CLOSED(report as open?)
Sponsored Links
Hours
Mon - Sat 5:00 pm - 10:00 pm
Price Range
$$$$
Location
Westin-Chicago North Shore
Categories
Steak Houses, American Restaurants, Bar & Grills, Japanese Restaurants, Sushi Bars, Asian Restaurants, Restaurants
Other Information

Cuisines: Japanese, Asian, American, Sushi, Steakhouse, Bar & Grills

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Bob Newell

10/12/2009

Provided by Citysearch - 
Overall
Fantastic Dining

To have your meal served to perfection is not to common in many fine dining establishments. The salad was the perfect size, the steak could not have been done better, the sides were excellent, as were the desserts, and the service was outstanding. This is one place I will be returning to.

mbgrant

07/08/2008

Provided by Citysearch - 
Overall
Average to worse not acceptable in Chicago's Steakhouse market

I was hoping for a great experience, but had only a mediocre one; unacceptable for Chicago. We ordered the Sunday Dinner for Two for variety, & his experience was better than mine. First, half of the escargot were overcooked (burned, nice & rubbery), then my salad (dressing choices didn't even include a house?!) was wilted & brown in spots. The filet arrived, though it was not anywhere near medium - Half was well done and the other half, which was so overseasoned it dulled my tongue, was almost rare. The dessert was VERY NICE: light cheesecake! Service was poor - There was a miscue on ordering our desserts, & admitting it may have been the fault of a smart comment I made, the waiter agreed with me instead of graciously sharing the blame.

The room didn't seem to make sense -- The ambiance lighting was overpowered by the full-height (two-storey) gap in the window covering that exposed the fire door. And we were seated, though the room was nearly empty, right next to the servers' station. Not to mention, half of the folks there had on dresses and jackets and the other half had on shorts and t-shirts (we were in the middle of that).

Swing a dead cat in Chicago and you'll find at least an equivalent steakhouse; swing a live one and you'll find a much better experience (Saloon, Gibson's Rosemont, Joe's Prime).

Cheryl1234

03/02/2008

Provided by Citysearch - 
Overall
Great Customer Service

We had dinner reservations for 6 PM on Saturday night. The restaurant is beautifully decorated. We were seated promptly, and the service from start to finish was incredible. The wine list was impossible, but when we asked for a recommendation, the one she gave us was perfect.

Now the food. We both ordered surf & turf. The steak, while listed as prime, was not as tender as the steak we had at Pete Miller's, and seemed more like choice or select than prime. My lobster tail had to go back under the broiler for a minute, which should really have been 90 seconds, but I did eat it. The flavor was okay, but not as good as Prime Minister used to have.

The service, as I said, was great. I would go back again, and try something else. The did have a huge 28 oz rib steak (for two) that looked amazing. Everything is ala carte, so you can really add to the cost of the meal with just a simple salad or potato. Not a place to go if you want to spend under $200 for two. The wines have some really intimidating prices, so I would recommend you tell them what your price range is and ask for a recommendation rather than even opening the wine list, unless you are an expert at that sort of thing.

ChicagoBestReviews

02/12/2008

Provided by Citysearch - 
Overall
Very Disappointed...

Recently, my wife and I had dinner at Tramonto?s Steak & Seafood. Unfortunately our experience last Saturday was bad, actually ?very bad. We were both extremely disappointed with the meal and the service. My wife ordered a filet mignon and I had the sirloin. Her steak arrived burned and uneatable and mine arrived cold (despite the fact that it was served in a skillet). They reheated mine in short order but my wife had to wait about 10 minutes for them to cook another steak for her. My steak was very tough. When my wife?s steak finally arrived it was tender and flavorful, however when we go out for dinner the idea is to eat our meals together, not one at a time. We had the goat cheese potatoes and the Caesar salad. Both were good, however when we ask for more dressing the waiter forgot to bring it until after we had finished eating our salads. Which leads me to the service. It seems like the level of service has dropped significantly since our previous visits. We found our waiter to be quite unprofessional and quite patronizing. Instead of really being interested in our needs his attitude seemed very scripted. The waiter at the next table was not much better, in fact, while describing the menu choices to the customers he started using profanity, which both my wife and I found unnecessary and extremely unprofessional. None of the wait staff even offered any apologies for our meal. In fact the waiter seemed quite annoyed that he had to return them to the kitchen. He even at one point apparently echoed the sentiments of the chef arguing that my wife did not know what she was talking about, despite the fact that she has had this exact same dish each time she has dined at your restaurant. We found this to be quite offensive. As sometimes happens with new restaurants, the management goes out of it?s way when it first opens so that it gets a good review, then seems to be satisfied with just treading water and getting through the work day. How disappointing.

bctopia

08/29/2007

Provided by Citysearch - 
Overall
OVER THE TOP!!! Highly recommended!!!

Outstanding! Much more than a nice dinner, our evening at Tramonto's was nothing less than an ""experience"" begging for another visit. Chicago offers such amazing restaurants, why drive out to Wheeling? Tramonto's is without question the best reason. Keefer's, Ruth's Chris, Rosebud, Kinzie's, Gibsons, the Chop House, RL, Gibsons, & the slew of other Chicago Steak Houses all receive our praise, even compared to the late Biggs Steak House though, Tramonto's is our new high water mark for all out dining pleasure.

The ambiance, from the upstairs sushi bar with cozy couches & cool lighting, to the warm dining room, & ultimately to the romantic candle room surrounded by the exceptional glass wine cellar, are all unique yet integrated into the same comfortable feel.

The service was some of the best we've ever experienced. 2 hours is our usual time for dining out, we had a such a good time we stayed almost 5 hours! We met 2 hostess, 3 servers, a bartender, Sommelier, & even the GM, every one of which were mind-readers to our every want, treating us like family, serving us tasty martinis, amazing wine, & divine cuisine. Kudos to the Sommelier who for her young age was fluent in the 40+ page impressive wine list.

The menu was difficult only in that it was a challenge to pick one item over another. Everything we tasted was well prepared & delicious. One of the best steaks I've ever had was their aged bone-in Ribeye; actually 2 meals as I took half of it home for Sunday, our dog is still enjoying the 18 inch bone! For alternating tastes we had a bearnaise & an au poivre sauce on the side, both exceptional, as were the fries w/ truffle sauce. The lemon meraigne pie & chocolate pudding capped off the night, & then they courteously thanked us & wheeled us out to the car.

My time is precious but taking the time to write this review is my thanks to Tramonto's & their fantastic staff for one of the greatest dining experiences we've ever had, THANKS!!!

cheermombailey

08/27/2007

Provided by Citysearch - 
Overall
Beautiful restaurant, overpriced, disappointing food and ambiance

We went on a Saturday evening with another couple. We had reservations and were seated promptly. The decor of the restaurant is amazing, very tastefully done. However, the salad my husband ordered was limp and not very fresh. The steaks most of us had were just okay, nothing you couldn't get anywhere else. The waiter was sneezing as was another diner. The other diner, in fact, must have been having an allergy attack for at least an hour. Very unappetizing, totally ruined our meal, which wasn't worth the high price in any event! We won't be going back nor will we recommend this restaurant to friends. Too expensive for the quality of food we received. Doesn't live up to the ""media hype"" it has been getting.

jholmess

06/10/2007

Provided by Citysearch - 
Overall
Disappointing, especially at this price point

My husband and I went with another couple. The atmosphere was nice but rather noisy. The food was relatively poor. The rolls were cold and hard. We had an appetizer of mussels that were rather bland. Most disappointing was the prime rib that was fatty, chewy and had an odd taste. The service was good but a bit hovering. This place is well below average especially when compared to other restaurants in this price range. I would not return.

asmith25

03/01/2007

Provided by Citysearch - 
Overall
Disappointing Dining Experience

I was really looking forward to having a nice dining experience here since it has been publicized in the local media as being one of the best steak houses in the Chicago metro area. We decided to take my mom here for her birthday, which was noted when the reservations were made. We were seated right by the kitchen next to another couple whose conversation could be heard word for word due to the cramped seating. The steak that I ordered, which was suppose to be the best cut in the city according to our waiter, was bland and fatty and my mom?s fish was dry with no taste. To top it off, they forgot that it was my mom?s birthday. I told the host after dinner, but I just received an extremely insincere apology. You would think with an attitude like that, the food would be half-way decent. I will not be coming back any time soon.

mchaeldavid

01/03/2007

Provided by Citysearch - 
Overall
Best steakhouse in the North Shore. Period.

Unbelievable! A Las Vegas or downtown restaurant in Wheeling. Food is spectacular. Try the ""Skipper"" or ""Mr. Howell"" seafood platters. Steaks are amazing and the 40oz. bone in rib eye is outstanding. Great sides. One of the most beautiful restaurants I have ever been in. It is a bit pricy and a place for special occasions without having to drive downtown and pay for parking. Valet is FREE. Service is outstanding.

Sponsored Links