Worse experience of my life! DO NOT GO HERE!! I've been wearing glasses my whole life and I've never had an experience like the one I experienced here and I will never go back! I wasn't quoted on thing, told what services would be rendered and the items I would recieve and never received them! I had insurance and paid $308 out my pocket! I will never return and I advise anyone who values there hard earned cash to never go here and expect the services paid for. Staff apologizes but offered nothing to fix the issue. I should have just went where I have been going! Do NOT go HERE!!
i have been with my same eye dr for over 20 years, problem is he is in austin and now i am here. did some research and found dr. chin, he and his staff were all wonderful, so happy to have found him.
12. Acute Eyecare
303 Memorial City Ste 800Houston, TX 77024
From Business: Acute Eyecare is located inside Macy's and is the local eye doctor to see for all of your eye care needs in Houston, TX. As your local Houston optometrist, Acute Eyecare can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices inside Macy's at 303 Memorial City Houston, TX 770…
13. Eye Vision Care
400 Memorial City WayHouston, TX 77024
From Business: Eye Vision Care has been improving family eye care by helping families see better and learn more about eye health. During your eye exam, the optometrist will assess your eyes for general eye health, eye diseases and other health factors that can be detected in your eyes. Whether is it your first time getting your eyes chec…
5135 W Alabama StHouston, TX 77056
From Business: Vision Eye Professionals is located inside Macy's and is the local eye doctor to see for all of your eye care needs in Houston, TX. As your local Houston optometrist, Vision Eye Professionals can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices inside Macy's at 5135 West A…
1800 Post Oak Blvd Ste 6120Houston, TX 77056
From Business: Dr. Nadia Sledge and Dr. Irene Chu is your neighborhood eye doctor located at 1800 Post Oak Blvd. Your Houston eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for chan…
18. Today's Vision
8554 Katy Fwy Ste 120Houston, TX 77024
From Business: Today's vision is the premiere network of eye doctors in Houston, Texas with locations in Houston, Dallas, Austin and San Antonio. Our eye doctors stay on the cutting edge of eye care and eyeglasses fashion. Schedule a prescription eye exam at a location near you for designer frame eye glasses, sunglasses, and contact lens…
I was referred to Dr. Tou's store by a coworker who has been seeing the O.D. since 1986, and I am thrilled! Dr. Tou was super friendly and completed his thorough exam very quickly, (which is a plus since I had to head to work after wards). Although I am not Asian, most of Dr. Tou's clientele are…
I work at the Today's Vision West Oaks location, and I believe that Jenny V confused us with another location. First off, there is no one here named Melanie nor Junior, second off, we do not have a manager, and finally we never promise anything overnight because you never know what could go wron…
136 W Oaks MallHouston, TX 77082
I love this mall its all about shopping. They do not judge you based on what you look like. I've had my good dress days and when I'm just in a rush. Not just window shopping.
23. Dr. Nancy Heine
Dr. Heine at Lakeside Eye Associates (Houston, TX) is wonderful. Very professional, yet easy to ask questions of her and especially helpful in making sure I felt comfortable and informed during my last check-up. Great doctor!
I love this place! The doctor took her time with me. She answered all of my questions. When my puppy scratched my eye she made me feel very safe. She fixed it right up and took the pain away. Plus My Tom Ford glasses are Awesome! Thanks Doc.
25. Eye Site
One of our employees really liked this location and wanted to get his glasses here even though they don't accept HumanaVision. We called and spoke to Angela, and she gave him a generous discount. She wanted to keep him as a client and came up with a great solution. Now, our employee is much h…
26. Sears Optical
400 Memorial City WayHouston, TX 77024
Today I went to the Sears automotive center next to Memorial City Mall for my first time and I was very excited. I work across the street in a large business building. I was very excited because I knew I would be able to drop my car off and walk to work. The convenience would prove to be invalua…
12548 Westheimer RdHouston, TX 77077
From Business: Get two complete pairs of glasses with single vision plastic lenses from $69.95 with a free eye exam. *In certain states, eye exams provided by independent Optometrists or Ophthalmologists.
Strongly not recommended. This is the longest review i have ever written. For your sake, read it. Here is the reason why i give them 1 since half star is not available to choose. First, I had to wait one and a half hour to see the doctor even i had scheduled my appointment in advance and they was completely not busy at the time. Later, my fiancee came and talked to MELANIE. He dropped off the frame (which i purchased somewhere else) to MELANIE to do the lenses. She told him it will be ready within 7-10 business. When the time came, i called and talked to a different person (i don't remember what his name was) to see if my glasses are done. He said he could not find my order and told me it might has never been sent to the lap. He said he need to talk to MELANIE and call me back first thing in the next morning (which he did not). He also promised they will overnight my order if MELANIE actually fail to submit my order. I called them back at 4pm the next day. It was Thursday. I talked to MELANIE and when i mentioned my name she knew what i was looking for immediately and quickly said my glasses will be done in couple days (not overnight as promised). 2 days later, i called them again BUT MY GLASSES WERE STILL NOT DONE. I was so upset because i had been waited for half a month already. I requested to talk to the manager and they put JUNIOR (the manager) on the phone. After being in the conversation with him for 30 mins he said my glasses will be ready by next Monday or Tuesday but he's not sure. I was not satisfied with his answer but nothing i could do.Finally i glasses were done on Monday but the problem was still not ended. When my fiancee dropped off the frame, MELANIE asked him what kind of lenses do i want. He called me and asked me while he was standing in front of her. I told him i want Single vision with ANTI-REFLECTED lenses for which would cost me nearly $80 co-pay after insurance.There was no way my fiancee translated to "No anti-reflected lenses" to MELANIE while i told him "yes" with anti-reflected lenses on the phone. It came i my glasses did not have anti-reflection.Again, I called them and talked to the manager JUNIOR. At first he told me if i want anti-reflected lenses i have to pay full price of $183 since the insurance claim was already close. I argued with him for 15mins and he came down to $83 BUT I HAVE TO WAIT FOR ANOTHER 7-10 BUSINESS DAY to have it redone.As i said, this is my longest review to a business ever. I will go to Lenscrafter tomorrow to have my glasses redone, but i can not keep it quiet. I don't want anyone else make the same mistake of trusting these people in this store like i did. I definitely won't return to this store ever.
Great personal service. Great selection of eye frames too! Thank you for everything!
Thank you for handling Nathan's broken glasses to quickly and warmly. I want to especially thank you for your patience with the four children I had in tow yesterday!
Horrible customer service at the vision center. Ordered glasses, after 3 weeks of waiting, they simply could not explain to me what happened to the order and did not even try to help, called five times and each time they kept putting me on hold without telling and pretending I got disconnected. Ended up getting a refund. Waste of time.
I had an unplanned appointment this afternoon, i called this morning and they were able to fit me in today still.. The place is clean, with lots of frames to choose from. The staff was very friendly and helpful! I was so impressed and happy with Dr. Castillo!!! She's amazing, caring and super understanding ♡ My go to place from now on!
Would be ok if they find a different place to fulfill prescriptions. It's ridiculous how long it takes for simple glasses to come in. Have glasses at other places and took maybe 4 days tops.
Today, was the first time and I had awesome excellent service, everyone was so kind. I will be going back for now on.
A GREAT DOCTOR:I have been a patient of Doctor Regina T. Nguyen for over 2-years. Doctor Nguyen from all of my past experiences has been a top-notch eye doctor! From making an appointment (as simple as if I was calling a family member), to walking into the most clean & elegance office near NASA, to being greeted by a wonderful staff of two professional ladies at the front desk, and then -- I was immediately cared for by them. Shortly thereafter, Doctor Nguyen spent considerable amount of time examining my eyes - through her medical training & professional experiences and answering all of my questions, and also double checking my previous record to this examination. I am utmost pleased with the result and armed with a new prescription. I am simply satisfied. So if you need an eye examination for a new prescription, I urge you to see Doctor Nguyen & experience this for yourself. I am a very happy patient and I wanted others to know too. (John H. -- Pearland, TX)
My entire family has gone here for years and always received excellent care. I think over the years we have seen all the doctors. They are all great and have been there a long time. I also like that the staff helps you get what is best for you and doesn't do a hard sell. I went to a different Doctor once when my vision insurance changed and they wanted to sell me unnecessary vitamins and glasses I didn't need.