I guess I'm fortunate to have received my original model after reading the other reviews. The wall mount I purchase with my model failed and the model crashed to the floor. Was told numerous times they would replace the model and the mount, but you guessed it, they were never shipped. Now they won't reply to emails or phone calls. This company is definitely a sham. It pays to do your research about a company before placing an expensive order.
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I actually worked with Ben Libes and he even stole from me. Over a year and no refund and no model. If you are after Ben Libes he is a pilot at SkyLease Cargo.336-665-7114. Ask to be transferred to him, as this is his work number. His personal cell number is 954-253-7413. I hope you all figure out a way to get your money back from this thief!
This business took $1155 via my credit card for five models, did not answer emails or phone calls until I threatened to invoke credit card guarantee, and even then delivered only three of the five models, (the least expensive ones). It is too late to get my money back from the credit card (6 months), and I am more and more convinced that the owner has no intention of delivering the last two models, or of refunding my money.I give one star on;y because I can't give zero.
I would not order from them again. They charged my account 11 months ago and still have not delivered what I ordered. They don't answer the phone and rarely respond to emails. When they do respond, they say it will be just a few more weeks.