What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I have known Greg for about 40 years and I consider him one of the most knowledgeable auto technicians around. He has helped me over the years solve problems and in doing so been willing to spend the time necessary to find difficult issues that others miss. I know others miss issues because of what people tell me about their experiences. If you are interested in someone who can work on your car and treat you honestly Greg is your man. He has never let me down and has actually surprised me at times with his ability to solve problems that I thought were a lost cause like a turbo charger that I thought was toast and everyone else did as well but he fixed it!!
My daughter rear ended another car. We called a repair shop down the street from Top Notch and they told us to bring the car in at 11:00 AM that day. (I was at work). My daughter took the car in and was told she couldn't be seen until Monday. She googled repair shops near by and Top Notch popped up. Best google Search EVER! They took the car with no problem. They kept us up to date with how the repairs were going. Every time I called whoever answered the phone was kind and very professional. The repairs took a bit longer than our insurance thought they should and Dave picked up the cost of our rental. My car is better than it was when we took it in. Great job, Top Notch! I thank you for all you've done and am forever grateful!
I've taken my car to Dave's a few times for various things when I lived in Orem and always had honest service. This last time, I drove down from Salt Lake (I've recently moved) for something else and needed to take my car in because it started overheating. They were slammed from the recent holiday but still made my car a priority since I had to drive back to Salt Lake. They were upfront and honest about what the diagnosis was and what the repair results would be. I was texting people I know about the issue while I waited and asked some follow up questions to make sure they weren't missing something. I asked and Dave even took me back into the shop to check on what the mechanic was doing, look at the clogged radiator, and make sure all of the information was clear. The whole time I was there, people kept coming in, making it busier, and they were still attentive to everyone, even sometimes fixing little things in the parking lot since the bays were full. I've always felt like they give honest service and pricing and always seem appreciative for business, even though they're often busy. Thanks for the great service, guys!
I had a great experience buying a cheap car. I found a nice $2500 car that would get me to work and around town without spending a lot. It drives nice and A/C feels good.
We had a terrible experience here. My Utah college daughter needed a car, and since I live in California, only had a few days to find something. The problem is that these guys sell used cars that others won't touch, so they're bottom of the barrel, and their mechanical skills are weak at best. We bought a car for my daughter and it died the very next day on the freeway. I know it's buyer beware on this kind of thing, but Medallion could not even diagnose the problem, and their only help resolving the issue was to recommend a real mechanic. We had to replace the engine, so we're out the price we paid for the car, plus its new engine in a week. I suggested we split the difference, or Medallion share in the cost in some way, but they kept the entire profit from us. So... BUYER BEWARE.
This is the best auto repair shop I have ever been to. Eddie went the extra mile at every turn to find out what was wrong with my car and to find the wisest and most economical way to fix the problem. He spent extra hours troubleshooting and even installed a couple of items free of charge. I was so appreciative for Eddie going the extra mile and for his teams honest and great service! I've never seen anyone go as above and beyond as much as The Car Doctor of Orem has and I am happy to find a great mechanic that I can trust!
I bought my first car from them. The salesman that I worked with, John, was very kind and walked me through the process beforehand so I would know what to expect. He made sure that I was comfortable at every step before we moved on to the next one. I went to a few other places before and they all tried to rush me through the process and make a quick sale of me, but Cougar didn't do that. I'm very glad I bought my car through Cougar Auto Sales. I would definitely recommend them.
Bryce Cook was our salesman. He was very professional and attentive to our needs. Ken Garff Volkswagen made our experience very easy and the process was seamless. We will tell everyone we know to come here. You guys were great!!
My tire blew out and my insurance company called Dan for a tow. He said that he would be at my location within 40 minutes. An hour and a half later still no truck. I call Dan, and he's ASLEEP! He informed me that he decided not to tow me because my insurance wouldn't pay him until Monday because it was the weekend. Worst customer service ever!
Cesar did such a great job with my first purchase I went back and bought my second work truck from him. With the first car I was hesitant buying a rebuilt title and he assured me that if anything happened he would take care of it. I bought it in the winter so when the summer came and the AC didn't work I called Cesar 6 months later and he said bring it on down and will get it taken care of. He kept his word! Have not meet a care dealer who cares about there customer after the sell like Cesar. Second vehicle purchase didn't disapoint. I would recommend Cesar to any one
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.