What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
17600 Livernois AveDetroit, MI 48221
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They are the nicest men! I've sent many family and friends to Motown Auto. They do great work at an honest price. They only charge $15 for an oil change in hopes to get your business. We love Motown Auto!!!!
Two batteries were installed here, the first in November 2016 which died in February 24, 2017. The second lasted until November 2, 2017. That's two batteries in a year. The car was towed to a dealer who said the battery was the wrong size and it was also inferior. So now I have a another new battery installed by the car dealer.
close to my home friendly staff can get you in and out fast
Tonya J Sears Westland Automotive on December 3 2016 My experience was different than any Ive had when going to get my car serviced. I am a regular customer at the Westland Location while waiting for my vehicle I had the privilige of meeting two new employees who made my wait sooooo worth my while!!! The new Mgr Ron Young has been exceptional customer service from the time I called for a same day appt til the minute I left!!! Then you have Sean a mechanic that females can trust to work on their cars with patience and persistence until the problem is resolved. Last but not Least Tammy customer service rep has worked alone in the past and has handled Rushes of customers with patience hardwork and the best caring attitude!!! And now that Ron and Sean are part of the team The Westland Location is improving and it will continue to improve dispite complaints of wait times from others at least you know the work is not being rush thru which insures a thorough job.
I SERIOUSLY DOUBT IF THERE IS ANY OTHER PLACE AS GREAT AS THEY ARE I REALLY AM HAPPY TO BE A VERY PROUD CUSTOMER THANKS MIKE AND THE CREW FOR EVERYTHING YOU GUYS HAVE DONE FOR MY POOR PUT TOGETHER CAR ��������������������
I'm here to be helpful, not to be a angry customer. People need to know this place is a nightmare. I highly recommend to go anywhere else it will save you time and money. Stay far away from this place as you can. You have been warned. I'm out of two days and extra cost for an oil change. Yes a oil change took two days. I only came here because of a groupon. Which in the end I paid more than original cost because of fees and parts they said I needed otherwise they couldn't do the oil change. I was stuck because of the Groupon otherwise I would have left. After watching the mechanics I'm pretty sure none of them are certified. Please I'm begging you to go else where. I'm afraid they I received the wrong oil and my car is worse off.
I stopped in at the shop to have my Dodge Ram truck air conditioning charged. They were prompt to greet me and able to get it taken care of right away at a reasonable price. The tech advised me the air was working well and showed me that I had to press a button to activate the cool setting. They did not charge me for their time. I have had a previous car serviced here and had great experience with the work and service that time too. Another customer having his car serviced was telling me how great they are and you can tell they have regular repeat business.
I was involved in a accident about 2 weeks ago. I had damage to my back bumper, door, trunk, and wheels. I sent my car to them from a friend of mine that told me to take it there. I have a BMW and figured that only the dealer would be able to fix it but it would take forever. I took it to them and from my first interaction with Lance, the owner, I felt like I had no worries about my car being fixed to the absolute best. I got my car the other day and they knocked it out of the park! My car looks brand new and handles like it was a band new car. They did a fantastic job and would call me to let me know what was going on and the time frame. They even fixed a few minor things that were not due to the accident. By far the best place to take your car for anything. I will be bring all of my card there for any work and telling everyone to bring their car there for any type of work!
experienced, helpful staff, service & mechanics! Helpful and fast service. I didn't feel like they gave me the run around. They had the repair fixed on the same day and didn't pressure me for unneeded repairs. Highly recommend this new repair shop!
Shop around, let this place be your last resort!! Don't believe the prices they give you over the phone! Magical charges (shop material fee) will increase your total. Also, this is the only place in history that gave me a total that didn't include taxes! Ridiculous! And they leave your car unlocked with the keys after hours
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.