Stick to the phone plan and carrier you have now I pay more on phone bill than I do a leased car your bill will go up70.00 dollars or higher on any given month .Amin will sell you stuff you don't need I wish I could get out of this phone plan it might get as for as a lawyer it's the principle of the whole thing and business especially like this should not operate
My husband and i had a really great experience here. Needed a new phone and he had us all set up in no time! Staff was nice and the store was extremely clean and well kept. Highly reccommend this location.
I have been doing business with that store for 8 years plus. It's changed hands a few times but nothing like this. The guy named David was rude as hell over the phone and disrespectful to my son who went into the store. He wanted to leave att & go to boost mobile. he is out of his contract and I gave my son the acct number and password but before I sent him I called the at@t 800 # and they said I didn't have to give him permission as long as he had the account and password he could do whatever. Also I might add that is how we had been doing business over the last eight years with this store whenever the boys wanted new phones the store would call me and I'd give them my password and all was good. Dave was a complete Moron and was such in a hurry to shut my son Down and not assist him and do anything for him a coworker named Brydon stepped in to assist and was polite to my son and realized what my son was wanting to cancel his service. He informed my son that he could do that at the boost mobile. So do not go to this store just go directly to the corporate store on warren road in Westland. They are completely polite, helpful and very very professional
It’s important to let those with whom you do business know that you notice, and appreciate a job well done.I have always been pleased with the service I receive at this branch. Great customer service is to be commended to; Chris, Justin, Ash, Jason, Vitaliy. You can be sure that I will continue to do business at your location.Sincere Thank you,Kathy
STAY AWAY!!3 weeks ago I purchased a Samsung SCH-r300 Metro PCS cell phone from here.They were very friendly and told me this was a GREAT phone and the latest model that Samsung made.They didn't even have the belt clip for it,they said they woudn't have it until March.I have had problems with the phones speaker cutting in and out since day 1.I can only hear part of what people are saying to me.Today I went in to get it repaired or replaced.They told me there was nothing wrong with the phone,that cell phones do that.They argued with me in front of other customers telling me this is normal.WHAT?I have had a cell phone for over 10 years and never had problems like that.Even the cheap $20 dollar phone sounded better than the $119.00 dollar phone I have now.She called her mother who was 10 feet away in the back room,and because it didn't do it to her right then they would not even LOOK at the phone.No repair,No replacement,nothing,just argument.I haven't even pulled the protective plastic off the screen yet.I only went here because a friend recommended them,saying they were very friendly and helpful.Well her phone works fine,but not mine.I mean come on,it is a brand new phone.How hard would it have been to replace it?But no,just argue with me and try to make me look like an idiot!I will never go back in there,nor will I ever recommend them to anyone!!!They might be friendly when they are trying to sell you a phone,but don't expect any customer service!They just took my money and then told me to take a hike!I guess I will go back to verizon!!!