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Sales and Service with a Personal Touch

General Info

Serving Metro Detroit since 1957.

BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Mon 7:00 am - 9:00 pm, Tue - Wed 7:00 am - 6:00 pm, Thu 7:00 am - 9:00 pm, Fri 7:00 am - 6:00 pm
Brands
Buick, GMC, GMC & GMC Medium Duty Trucks, Pontiac
Payment method
financing available, travelers checks, debit, insurance, cash, check, all major credit cards
Location

Corner of Ford Rd at Wayne Road

Neighborhood
Westland
Amenities

Free Shuttle Service. State of the Art Service and Body Shop. WI-FI. Coffee. Loaner vehicles available. Satellite TV.

Associations

Westland Chamber of Commerce

Better Business Bureau

National Automobile Dealers Association

Categories
Auto Oil & Lube, Auto Repair & Service, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, New Truck Dealers, Used Truck Dealers, Truck Service & Repair
Other Information

Parking: Lot

COUPONS & DEALS

No coupons available

Reviews

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Angela H.

07/06/2015

Overall

I think this dealership is awful the service is worse then should be. I took my car in got my back and sounds worse then before. I haven't had my car for not even a year like 5 months it's been in there 3 times would of been 4 but they lied and said it wasn't covered under warranty they pay me back but it's just the point. I would never buy another car from here or take my car back there. Oh how about the service guy calling me asking me days later if their service guy left his tools in my car and then added I was calling to how my car was driving like really

Kris P.

09/30/2014

Overall

Don't bring your car to this dealership for service, they are way over estimate and go way over on there estimated repair time, I am stuck paying hundreds more because this shop and dealer has no service vehicle available to loan out because of their delays. They also said that is there policy to not go above and beyond for their customers. I think this is completely ridiculous and will next do business with this dealer again in my life.

aagian

06/18/2013

Overall

Terrible dealership. I have been doing some research on the new Buick Encore, and decided yesterday to take my Family in to visit the dealership. At first, a sales lady saw us as she was finishing up with another customer and said if we needed help, to go inside, if nobody was available, she would be. (That lady was the sales person I wish I would have worked with). The sales person I did work with seemed really unmotivated to sell that car. I asked if there were any special incentives or sales or anything, and his response was, well the car is really hot seller and there is no need for specials, and then whipped up an incredibly high lease plan, and suggested I should look at a GMC terrain. Really? What happened to the days of "What do I have to do to get you to buy this car"? Wow, if I am to buy a Buick, it definately won't be at Red Holman.

johnny21z

11/04/2010

Overall
LOVE IT ....

I AM SO HAPPY WITH MY NEW GMC SIERRA .. I HAVE ALWAYS LEASED SUV'S FROM RED HOLMAN , BUT MY SALES ASSOCIATE TOLD ME TO TEST DRIVE A SIERRA, AT FIRST I WASN'T SURE ABOUT IT JUST BECAUSE IT WAS A TRUCK BUT AFTER 2 TEST DRIVES I WAS CONVINCED I HAD TO HAVE IT.. I WANT TO THANK MR.TIMKO FOR HELPING FIND MY NEW TRUCK . THANKS SO MUCH, LOVE IT !!!!!

opi2010

10/27/2010

Overall
OUTSTANDING STAFF

I HAVE PURCHASED VEHICLES AT A NUMBER OF DEALERSHIPS AND HAVE ALWAYS FELT RUSHED OUT THE DOOR AS SOON AS YOU AGREE TO MAKE A PURCHASE..THAT WAS NOT THE CASE WHEN I RECENTLEY FOUND RED HOLMAN. MY SALES ASSOCIATE WAS VERY KIND AND EXPLAINED EVERYTHING TO ME ABOUT MY NEW PURCHASE, FROM A TOUR OF SERVICE AND PARTS DEPT. TO EVEN INTRODUCING ME TO THE OWNERS.. WHAT A WELCOMING EXPERIENCE .MY SALESMAN ALSO CHECKS IN TO MAKE SURE ALL IS WELL.

IF YOU WANT TO FINALLY FIND A GREAT DEALER GIVE RED HOLMAN BUICK A VISIT....

coco35

10/20/2010

Overall
I have a 2008 Pontiac G6 and I...

I have a 2008 Pontiac G6 and I am always happy with the service at Red Holman.

Todd is always to the point and gives you an honest anwser and is very helpful. Awhile back I had a heat and air problem it was fixed in a days work and I have had no further issuses with my car .. Thanks for the good work..

alice2010

10/20/2010

Overall
I have been buying new and pre...

I have been buying new and preowned vehicles from Red Holman for about 30yrs.

I am really happy to see that the Buick line has joined ... I look forward to making a Buick Regal purchase in the near future..

sunnydays.789

10/07/2010

Overall
OUTSTANDING CUSTOMER SATISFACTION

I RECENTLY LEASED A 2011 BUICK LACROSSE FROM RED HOLMAN BUICK GMC,

I MUST BE HONEST IT WAS THE BEST CAR BUYING EXPERIENCE TO DATE..

THE SALES ASSOCIATE WAS VERY KNOWLEDGEABLE .. I WOULD CERTAINLEY

GO BACK TO GET MY NEXT VEHICLE !!!!

gmc_1234

10/07/2010

Overall
Great selection of new sierra ...

Great selection of new sierra trucks .. albert li has always been a terrific help!!!

hermioneg

03/31/2010

Overall
Like their service-always reliable

My Pontiac had some problems with the brakes, so I took it in to Red Holman. They've been around a while, and they're near me, and I've had problems elsewhere with off brand parts, which I knew wouldn't be a problem at a dealer. They handled my repair just fine, looked at and warned me about some other forthcoming problems, and I paid what I felt was a fair price. I trust them to take care of my car. I always buy GM because of the quality of the engine (though in the case of the Pontiac, I don't like the way the seat feels) and I haven't been disappointed. My car has 178,000 miles and is running great. The service man was nice too.

wendybiegas

07/07/2009

Overall
IT SUCKS!!

THE SALES PERSON GIVES YOU A LOW QUOTE TO SUCKER YOU IN....THEN THEY CALL YOU AN HOUR LATER AND GIVE YOU A QUOTE THREE TIMES THE AMOUNT, THEY KNOW YOUR GOING TO DECLINE THE SERVICE .. SO THEY THEN PROFIT BY TAKING THE LOWER AMOUNT--$106 FOR 15MINUTES OF WORK!

AND THEY GAIN EVEN MORE IF YOU DECIDE TO GET THE WORK DONE WITH THEIR OUTRAGEOUS PRICES THEY CHARGE FOR SERVICE!!

claimed iconBusiness Response03/23/2010

WENDY---PLEASE GIVE ME A CALL TO ADDRESS YOUR SITUATION. THIS IS THE FIRST TIME I HAVE NOTICED YOUR MESSAGE, AND I WILL RESOLVE IT TO YOUR SATISFACTION. I AM NOT AWARE OF THE DETAILS AND I DO NOT HAVE YOUR PHONE NUMBER. PLEASE CALL 734-721-1144 EXT 200. I APOLOGIZE FOR ANY MISCOMMUNICATION ON OUR PART.

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