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Westland
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JL
J L.

04/14/2018

Overall
Expertise
Professionalism

Wanted to do a good deed by donating.
They picked up my items in addition to the items that were delivered to my house that day. I ordered a dress overnighted to be delivered Friday so it could be worn to an event on Saturday. Well Purple Heart took the fedex package “cause it was really hard to decifer it wasn’t a giveaway” so they are now closed for the day and are not open on weekends. I even called corporate with no help. I will call back Monday and see if they can find it:-/

MB
Mary B.

08/08/2014

Overall

I totally agree with 'steamed'! Purple Heart did not pickup all my items, even though I had checked on what would be picked up when I called. They picked through and took some, but not my perfectly good printer with all cables. So I too was misinformed me about types of items they would consider. A waste of my time and effort to package up the printer! Never again.

clshoemaker

10/26/2013

Overall

A caller set up an appointment for pickup to be outside by 8am today. It is now 5pm and my donation is sitting in a downpour. of rain I am 86 & handicapped. This required considerable effort on my part. This is not the first time this has happened - but it will certainly be the last!. There is no excuse for being so unreliable.

Ann N

06/10/2011

Provided by Citysearch
Overall
No furniture!

Purple Heart does not accept furiture, but DAV does. (disabled american veterans) they have a thrift store at 8050 Middlebelt rd in Westland, and you can schedule a free pickup by calling 866-520-5328.

menina

12/14/2010

Provided by Citysearch
Overall
Good service org

They are polite, efficient, always show up and I am never uncertain as to what I can leave for pick up. If I have questions, I call. I like the fact that this supports vets and is not primarily a church-based organization.

gillgirl

03/25/2010

Provided by Citysearch
Overall
Anything for the Vets

I have supported the Purple Heart nearly everytime they have called me and sometimes they haven't been able to come out when they said they would. But, I understand that sometimes you count on someone to make your pickups and they might not come in. So, although I don't know ""Steamed at Citysearch"", I apologize on behalf of the Purple Heart and ask you to reconsider. The Vets fought so that we can enjoy the freedoms that we now have and anything that CAN be done for them SHOULD be done. I will continue to support your efforts to assist our veterans and I'm asking all of those who can, PLEASE DO!!!! It's a great organization and it helps our veterans. God Bless you and continued success in your efforts.

happyinplymouth

01/18/2009

Provided by Citysearch
Overall
Good service. Pick-up is prompt. Nice lady calls and asks if I have anything to donate. Fine orga

Good service. I like that they call and ask if I have anything to donate. Always a prompt pick-up. Fine organization.

Diverdoris

06/27/2008

Provided by Citysearch
Overall
GREAT JOB

Great work, friendly driver, will call them again. Quick service, ran a day late, but I kept the items covered and it wasn't an issue. I even had them come a second time, and they were wonderful about it.
thanks

Steamed

03/14/2008

Provided by Citysearch
Overall
Feel like giving? Choose another charity

Did not pickup items on date scheduled,, wanted me to wait for ""Next"" possible date. Misinformed me about types of items they would consider. A waste of time! Now I,ve got to lug the stuff back in or hhire someone to pick it up. Never again.

Details

Phone: (734) 728-4560

Address: 987 Manufacturers Dr, Westland, MI 48186

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