The "track" is a setup for somebody to get hurt...but my son can handle his own so that wasn't a deal breaker. However I have 0 tolerance for poor customer service and bad business. The check-in staff misled me about their Laser Tag(never got to play) and then lied straight to my face when I called her on it. And the manager was no help. I'll definitely be going right back across the street to Fun 4 Us!
45300 Mound RdShelby Township, MI 48317
From Business: Joe Dumars Fieldhouse in Shelby Township has the latest and greatest arcade game room for your entertainment. Deal or No Deal, Dance Dance Revolution, Mad Wave an…
Very rude staff cheap toys games were all broken toys dirty found condum. In bathroom over all a nasty dirty rude place to go
This place is awesome. I've been there 6 times now with my kids. They can run and play, and I can relax and watch them. There are so many things for them to do there! The prices for snacks and pop are good, and you can order in a Domino pizza if you want. The staff is very friendly and helpful, and there are anti-bacterial sprays and soaps everywhere. I look forward to going again this afternoon! Mmmm, free wifi!
The worst place ever no filtered water. They dont tell you that until you get there,water not included in party package,staff attitude is horrible,$10 extra if you want a hostess for the party. The manager was not helpful at all. Dont waste your money all they care about is getting your money. If you need extra plates you have to buy them. I rate this place a big fat zero. overall rating 0
i was there for my neice's birthday party, the place in general is great but the attitude of the manager (blonde lady) is really terrible, we were about 7 families and all of them said that they will never visit this place again. This lady looks like she doesn't want business. She is not proffessional at all. If you want to plan a party there be prepared that someone there might kick you out or yell at you. ��������
My son loved the bouncer slide that we rented. They are truly awesome! Great customer service too.
I recently had my daughter's birthday party at jumperooz. We had 7 kids aged 2-5 years old. They all had a blast! The place and equipment was surprisingly clean. Food was decent. Price is great. The workers are absolutely dreadful and the management is worse. I spent a good amount of time looking for the hostess when we needed things. The party was good... Until the end when the hostess brought me the bill and had written in a 20% gratuity. I asked to speak to the manager and he eventually got around to seeing us. I asked him for a new receipt so I could decide what kind of gratuity she deserved. He stood and argued with me for 10 minutes that if the hostess did her job, she deserved the 20% tip she had written in. At this point the hostess walked up and demanded to know what she had done wrong. She then proceeded to tell us she "didn't need our tip" and she had "other tips from the day". They were both so rude I couldn't believe it. Overall, my daughters party was good but after this experience I won't be returning.
Do not waste your money on this dump! Teenage kids who don't enforce any rules, filthy/broken structures and you leave feeling dirty. My kids had fun but I could definitely find a better place for my money.
Awesome bounce use them for my party. They did a great job was on time and friendly I will use this company again.