5776 Lindero Canyon Rd Ste B, Westlake Village, CA 91362
Fax: (818) 865-9877
Price Range : Average
No coupons available
Worst, most insulting salon experience ever! I arrived and asked for a cut and blow dry and had to wait about 20 minutes for a stylist. After she shampooed and cut my hair (approx 10 minutes), she took my cape off like she was finished. I was surprised, and reminded her that she still had to blow dry my hair--my hair was dripping wet!
She said that since she wasn't told up front, that there was not enough time allotted and she ushered me out of the chair and told a waiting gentleman to sit down. I told her I had asked the receptionist for a cut and blow dry up front but she stated that I would have to wait for one of the other girls to be finished.
I waited AGAIN in the waiting area and the next couple of stylists took other customers instead of me. By this time I was really getting frustrated so I got up when I saw another stylist finish with a customer and asked if she could do a blowout since I was there first and had been waiting.
When it came time to pay, the receptionist TOTALLY OVER CHARGED ME --she stated it would be $57!!!!!! This was for a Supercut III (shampoo, cut, and simple blow dry).
Not only was I treated rudely by the 1st stylist (and the receptionist), but I was then overcharged!!!
I WILL NEVER BE BACK. I WOULD GO ANYWHERE BUT THIS HORRIBLE LOW CLASS PLACE!
They are good, as a chain you would expect differences from one store to another and this is true, the one in Westlake much cleaner that the ones in other places, avoid rush-hours like Saturday you may have to wait. They are good listeners, they will do what you ask.