Aico's Dental Group
28899 Center Ridge Rd Ste 300, Westlake, OH 44145
Aico's Dental Group has not yet specified accepted insurance plans.
Additional Specialties: Invisalign, dental implants, root canal, cosmetic dentistry, emergency service
28899 Center Ridge Rd Ste 300
Westlake, OH 44145
|Mon - Tue:|
Insurance: DeltaCare USA
Services: Tooth Veneers, Tooth Whitening, Root Canals, Dental Implants, Dentists
Appointment Needed: Yes
While scheduling appt, I asked if Dr. Aico accepts Anthem Ins, they said yes. Showed up 30 min early for new patient paperwork. Gave my insurance info, and they advised me that my insurance covers emergency and accidents only. Receptionist in demeaning language asked insurance provider (she did not call my dental insurance) to explain to me that my insurance ONLY covers emergency & accidents. Called my insurance myself and found out that Dr. Aico is NOT in network and my insurance covers 100% of 2 exams and 2 cleanings every calendar year.
Wasted 45 minutes of my time for their office to humiliate me and wanting me to pay 100% for their services. Very bad business practices to lie to potential patient to get their foot in the door. Definitely do not recommend.
I just had a root canal done Dr. Aico & her staff kept me comfortable.
I was able to leave the office pain free and enjoyed the rest of my day.
They always seem to follow-up with a phone call anytime you've had a
procedure; world class service right here in Ohio.
I had two unfortunate experiences with this dental clinic, but there will not be a third. My 1st appt was for an evaluation only. They failed to give me a itemized bill. I phoned to request one later, and they promised to mail it, but they did not. On my 2nd visit, I insisted on having it, and they gave it to me. Later when I reviewed it, I found I had been charged $19 for a fluoride treatment. I did not request it, was not informed of it, and did not approve it. People now know that fluoride treatments do nothing to prevent cavities, so this clinic is continuing an out-of-date treatment only to make money. I will not pursue this issue because my second appt. was a much larger disaster, but people should know about this so they can make it a point to forbid it ahead of time if they so choose.
My 2nd appt was for an extraction, and Dr. Lemke was brought in. I mistakenly assumed he was an oral surgeon. I had to convince him NOT to wiggle the needle in my flesh when giving me a local injection, because my prior history proved that does nothing but increase pain. Then he accidentally popped off the top of my tooth and began to pry and dig for the root, using my lips, gum, tongue, jaw, and other teeth as leverage. I endured this extremely painful torture as long as possible before stopping him. I requested an antibiotic and he offered Cipro. Everyone now knows that Cipro is the most dangerous antibiotic, causing damage to connective tissue, and should never be prescribed casually. Dr. Lemke is not keeping up-to-date on drugs. The clinic refunded my fee, except for $25 for Dr. Lemke's office charge. This in no way compensated me for the extreme pain and suffering I experienced, and I will never return there.