Employee made a mistake on 3/30/17 and charged my account under another name. When she informed the female manager of the problem, the manager did not come over to resolve the issue. I had to wait for at least 30 minutes until the employee located someone else. The issue was resolve by them refunding my charge card, but due to there mistake I have to wait at least 7 days for those funds. They would not place the glasses order because they said that it must be paid in full, but if I gave them half of the money in cash, they will be able to submit the order. What a joke. The employee who made the mistake apologize, but it appeared to me that the male employee who came to assist and the female manager who never came over were by no means professional in handling this situation. I will not be going back and have taken my business elsewhere.
3061 WestgateCleveland, OH 44126
From Business: Get two complete pairs of glasses with single vision plastic lenses from $69.95 with a free eye exam. *In certain states, eye exams provided by independent Optome…
3580 Westgate Ste E-516Cleveland, OH 44126
From Business: Our eye doctors are trained to provide a wide variety of care including comprehensive eye exams, contact lens fittings, and diagnosis and treatment of many eye di…
15. SVS Vision
6835 Pearl RdCleveland, OH 44130
Never again! No selection for CareSource! They said we can choose from 4 frames. Staff seemed snobby and stuck-up.