My husband and I had just purchased new android phones in CT, and were having some difficulties setting up some functions on the phone. We were staying in nearby Charleston that weekend, and stopped at the Granite Street store in Westerly. Raymond spent a good deal of time with us helping us set up our phones and giving us great information about additional options for our phones. He was extremely knowledgeable and we left greatly relieved and well-equipped about how to use our phones. We want to acknowledge and compliment his wonderful service and attitude!