I called to order service for Friday at 7:15 am to go from East Meadow to Willis Avenue in Westbury. I was quoted a price of $14.00. The car (jalopy) arrived right on time and two of us were dropped off with no problem. We gave the driver $20. We asked about returning on Sunday evening and he told us to just call and someone would pick us up. On Sunday evening, we called for a pickup. The taxi arrived twenty minutes later and took us home. The driver then advised us the fare was $25.00. That was almost double the original fare. Talk about "bait and switch". A word to the wise, check the price before you book. NEVER AGAIN.
Worst taxi in Westbury. Dispatchers are rude and they change prices on a daily basis. Called for a cab yesterday to go to work, the price was $15.00. Called this morning now the price is $22.00? I asked why the sudden hike. The dispatcher said "because of the roads". Famous lines "we don't do that". Well what you don't do is provide good customer service. Stay far away and report them to the BBB.
They have terrible service. I was OVERCHARGED, I called 30 minutes in advance but driver was still late, and when I called to the office, dispatcher was so rude, finally he hung up on me. I will never use that service any more. P.s. Driver was very pleasant though
although this company is the most popular taxi service in Westbury the dispatchers are extremely rude and disrespectful. They do not know how to talk to people and they like to hang up the phone before you can finish speaking. Most of the drivers are ok but i will not be using this company anymore due to the fact that i do not like the rudness and disrespect and i spend $100 a week with them