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Balise Volkswagen

Map & Directions
(2 Reviews)

525 Quaker Ln, West Warwick, RI 02893

(401) 352-5912

CLOSED NOW
Today: 9:00 am - 9:00 pm
Tomorrow: 9:00 am - 9:00 pm
33
YEARS
IN BUSINESS
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General Info
Fiore Pontiac Volkswagen, founded in 1955, is a part of Fiore Automotive, and is a family owned and operated automobile dealership. It specializes in the sales and service of new and pre-owned vehicles, including cars, vans, sport utility vehicles and trucks. The dealership provides various models of Pontiac, such as Torrent, Solstice, Vibe, Grand Prix and GTO. It also provides models of Volkswagen, such as Eas, Jetta, New Beetle, Passat and Rabbit. It has a pre-owned inventory of various brands, including Buick, Chevrolet, Dodge, Ford, Hyundai, Nissan, Pontiac, Oldsmobile and Volkswagen. Its service department covers basic maintenance needs of vehicles. The dealership s parts department stocks manufacturer-recommended parts and accessories of various brands. Its finance department offers a variety of financial solutions to its customers, including sales, leasing and credit options. Fiore Pontiac Volkswagen is located in West Warwick, R.I.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (401) 822-4400

Brands
Volkswagen
Payment method
financing available
Other Emails

Categories
New Car Dealers, Used Car Dealers, Auto Repair & Service, Brake Repair, Automobile Body Repairing & Painting, Towing, New Truck Dealers, Automobile Diagnostic Service, Tire Dealers

Reviews

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S F.

03/10/2017

Overall

I brought my VW in yesterday for Blaise to check my airbag light and a few other minor things.

The service fellow was very kind and the waiting area is convenient.

After about 30 minutes, the service advisor updated me on the air bag light and the explanation for it which made sense.

Now the questionable part began. He had a piece of paper in his hand listing additional service recommendations totaling $1321.71. First a wheel alignment as there was some wear on all the tires -$79.95, then brake rotors and pads replace - 431.52 and finally vacuum pump leaking oil - replace $545.12.

I was told my brake pads are as thin as a credit card and are grinding the rotors.

Of course I said no to all of the above, paid the $110 bill I was handed to check and turn off the airbag light and went on my way.

I dropped my car off at Monroe Brakes this morning with instructions to replace front brakes, rotate and align wheels and check for oil leak.

I just received a call from them asking if I really wanted my brakes and rotors replaced as they have more than 50% life still left. They also said just my back tires are a little worn and don't recommend moving them to the front as I will have more issues with worn tires at the front. They can't find an oil leak either.

I always like to give dealerships the benefit of the doubt but clearly, yesterday they saw a woman come in with her vehicle and thought I might cave to their "recommendations". Wrong woman, I've dealt with too many seedy dealerships in the past to not see the signs. The big one yesterday was the body language of the service advisor and his inability to look me in the eye when recommending all the other work.

mrfeebs

04/19/2011

Provided by Citysearch - 
Overall
Scam Artists!

Scam artists! They are charging customers for repairs that are in fact covered under warranty. Quoted me $2200.00 for a warranty repair.