Representative was very rude, posted my bill late, had the run around, even had representative from other store call and was still disprespected, will be contacting the district manager to take care of this. Still has not solved problem.
3601 S Constitution Blvd Ste B128 Valley Fair MallWest Valley City, UT 84119
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I went to boost in west valley by redwood and was greeted by a young lady who didn't speak any English she couldn't help me. So I was then greeted by an older gentleman who asked what I needed I told him I was shopping around to switch from tmobile he told me I could get $100 off I then told him I wanted to get me girlfriend a phone he told me to by another prepaid phone company service called "track phone" which I've never heard of so I could recieve another $100 off I was confused on how they do business I decide to leave it didn't seem legit
It got one star because it would not let me write a review with out picking a star.Friend bought a new phone it didn't work right. Went back to exchange it they wouldn't exchange it they had us go to the support center. The support center sent us back to the store to exchange the phone. Got back to the store they messed with the phone got it to work.y friend went home to a.z phone started messing up again they called to get a new phone. No luck. Got told they had to go to the store they bought it from to get a new one . Going to cost more to drive back than the phone is worth. This is all in the 14 day exchange policy they have. This store is not a place to get a phone.
My mom and I went in today to see if I could trade my Virgin Mobile phone in for a Boost phone, and the cashier told us they didn't do buy backs, but suggested we go buy a $5 trac phone and trade it in. We did that, and then we waited about 2 hours for them to activate my phone, which as of right now still isn't activatated and we have to go back tomorrow. Also, my "free" phone ended up being $75???? Okayyyy. They also gave us no reciept for the money we paid. Overall it was pretty scketchy and I wouldn't go back.