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BBB Rating
A+
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Categories
Towing, Auto Repair & Service, Truck Wrecking

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Emilee S.

10/05/2016

Overall
Expertise
Professionalism
Promptness

They were towing our Harley Davidson and dropped the Harley off of the tow truck. Fernando kept hanging up on me. He spoke perfect English until he found out there was a problem. Fernando refused to take any responsibility for what he did and now we have to sue him.

riodj80

07/18/2011

Provided by Citysearch - 
Overall
Absolutely TERRIBLE customer service

Murray police contacted Car Care Towing when my parents had an accident.

They were incredibly unprofessional in there handling of the fee (the price changed constantly---always went up), hung up on my mom multiple times, weren't easy to work with, and didn't seem to communicate at all within the organization.

Overall, working with them was worse than the accident and dealing with the insurance companies.

Sorry for the negative review, but I wouldn't recommend this company to my worst enemy.