First of all, I love my granite, and they did a great job cutting and installing it. My problem with them is on their customer service. As part of my granite job, they installed my new undermount sinks. Once they were done, they hauled away the cardboard boxes that the sinks came in. Unfortunately, they also threw away my new sink grid that was still in one of the boxes. I contacted their office, and Victor was out of town, but one of their employees basically told me that it wasn't their fault and they wouldn't replace the grid, which costs $57. Once Victor retuned, I left him messages on his phone but never heard back from him or anyone else from Global Granite. Again, I feel that their granite work is awesome, it's just their customer service that I feel could use a little work.
1640 S Redwood RdSalt Lake City, UT 84104
From Business: Plastic Specialties Inc. offers quality custom cabinets and counter-tops at competitive costs to customers in the Salt Lake City, UT area. Serving the area for ov…
Victor & his crew just installed my new kitchen's granite. They were professional, knowledgeable, tidy & fun to have around! They did a beautiful job installing the granite. Very precise & careful! Victor deserves applause for the way he cut my granite. The large L-shaped counter-top is seamless! AND....he cut it so very large sections of crystals are located where they are most view-able! Thank you, so much, for the exquisite job & workmanship! S Killpack ��������
I showed up to Artisan to have them make some splashes. Connie the manager said she'd talk to Carlos the owner & get back to us. We agreed to have them do part of the job according to the price they quoted. I would not recommend working with these people at all! 0 star rating in my book. HORRIBLE business practices. They make an agreement and then back out completely..buyer beware here.The Conversation:5/15/15CONNIE: Price for the Golden Crystal back splashes: $1121. Price for the Crema Bordeaux $33. Our schedule is full through Tuesday. ConnieME: Whoa I'll have to just buy a slab,$1121 for a few pieces of splash is way unrealistic. I can buy an entire slab for less. I'm good for the creama Bordeaux is fine5/18/15ME: Hi Connie, when can we come to pick up that piece of CREMA BORDEAUX ?CONNIE: We are so far behind, we cannot take any new orders at this time.ME: Seriously? Can I just come pickup the broken piece for the $33 and I’ll finish it myself ?CONNIE: No