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Please contact the business for updated hours/services due to the COVID-19 advisory.

General Info
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more for your money at the Quality Inn hotel in West Springfield, MA near Six Flags New England. Located off Interstate 91, this smoke-free hotel is part of the Springfield metro area and is near Naismith Memorial Basketball Hall of Fame, Bradley International Airport, Eastern States Exposition, University of Massachusetts Amherst and Amherst College. Get more value with amenities like free breakfast, free WiFi, a seasonal outdoor pool, an on-site restaurant, a business center and a free newspaper. Rooms include a TV, coffee maker and hair dryer. Some rooms have irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Fax: (413) 737-8410

Brands
Quality Inn
Payment method
amex, diners club, discover, master card, visa, debit, all major credit cards
Location
Centrally located in West Springfield, Quality Inn West Springfield is convenient to Josiah Day House and Holyoke Mall. This hotel is within close proximity of Chicopee Falls Dam and Quadrangle.
Categories
Motels, Corporate Lodging, Hotels
Other Information

Wi-Fi: Free

Swimming Pool: Seasonal, Outdoor

Check-In Time: 3:00 PM

Check-Out Time: 11 AM

Policy: 24-hour check-in

Property Amenities: Multilingual staff, Express check-out, Elevator/lift, Free breakfast, Designated smoking areas, Fitness facilities, Designated smoking areas (fines apply), Laundry facilities, Computer station, 24-hour front desk, Restaurant, Conference space, Dry cleaning/laundry service

Room Amenities: Daily housekeeping, Phone, Hair dryer, Balcony or patio, Air conditioning, Refrigerator, Microwave, Flat-panel TV, Iron/ironing board, Free local calls, Satellite TV service, Desk, Connecting/adjoining rooms available, Coffee/tea maker, Premium TV channels

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Reviews

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Connie W.

09/27/2015

Overall

Stayed at Quality Inn on Riverdale Street,West Springfield Mass. on 9/24 -9/26.Our room was clean,bed was comfortable and hotel was convenient to shops,restaurants and to the Big E which we enjoyed very much.Muhammad at the front desk was very helpful and greeted us with a smile upon our arrival.Thanks Muhammad for everything.

MF
Mel F.

12/04/2014

Overall

This hotel was better than expected. Staff was very helpful and friendly. The room was clean. It wasn't a noisy environment. I loved the balcony. You had the convenience of ordering food from a local eatery if u decided not to eat from the restaurant located on the property. Overall i would recommend this hotel to my friends and anyone who come to West Springfield.

CF
Cami F.

11/21/2014

Overall

Very comfortable bed and bedding as well as nice tv, big mini fridge, and small balcony off of room on upper floors.

HF
Howard F.

11/17/2014

Overall

We arrived in the area with no idea where we were going to stay. Knowing that Quality Inns usually have good rooms at reasonable rates, we stopped to see if they had a room for the night. Happily they did and with my AAA discount the price was even better. The room was nicely appointed, clean and with WiFi included it was just what we needed. The breakfast in the morning was the perfect ending for our stay.

BF
Bono F.

10/23/2014

Overall

Everytime I stay at Quality Inn in Springfield Ohio I have the best service all the people there are so nice Steve is a person who manners our very good he is so nice to my wife when she calls an makes my Rev. When I get there he always address me by my name. The rooms are very nice an comfortable. I always have a nice stay. Thanks Steve for everything an see you next time.

CC
Celestina C.

10/06/2014

Overall

Great access to several places for either food or shopping pleasure. Clean, new, stairways and elevator under construction but in time these will be like the rest of the hotel. The rooms we had were brand new and quite comfortable for our overnight stay for college graduation. I would highly recommend Quality Inn in W. Springfield as it was quite convenient to our venue. Easy access on and off highways.

Thank you

DD
Delta D.

09/29/2014

Overall

I booked this hotel at the last minute and given the rates I thought I was in for a 'can't wait to leave this place', but, I was pleasantly surprized with first the courteousness of the front desk clerk. Then, the room was clean nicely laid out and during our stay the other staff members was equally as courteous as the first one. The location was good we were across the way from a shopping center yet, not bothered by it because you somehow didn't have to deal with the typical mall traffic unless you were going to the mall. But, if you needed to grab something you were not in the middle of nowhere. Perfect if you ask me.

EB
Ewar B.

09/16/2014

Overall

nice hotel, easy access from highway, fast check-in and out, clean, well kept rooms, comfortable beds,attentive employees, I would recommend to others

LL
Lainey L.

09/08/2014

Overall

We have stayed at this hotel many times. It's convenient for restaurants, shopping and interstate highways.

RF
Ros F.

08/15/2014

Overall

Upon reading the reviews I had my second thoughts but when I checked in I was surprised at how welcoming and accommodating the manager was. I had a small issue with TV not working and he quickly moved us. Rooms were clean and beds were best in area. They even matched another hotels rate. I'd like to personally thank the staff and I will stay here from now on!!!

AN
Antoinette N.

07/25/2014

Overall

My husband took me for our anniversary. IT was one of my best. Fantastic service, very clean rooms very nice location, room service was excellent. We had real good time It did not feel as if we were away from home. The staff was very friendly room service was available all the time. I would recomand this place to ecery one.

DB
Dortha B.

06/26/2014

Overall

Overall, we had a great experience at this hotel. While the lobby looks a little dated, the rooms look to have been redone and are nice. The staff was nice and greated us each time we came and left. The breakfast was pretty good as well.

AS
Alek S.

05/23/2014

Overall

The hotel was nice. The hotel was very nice. The breakfast buffet was decent. It was close to everything. I would definitely stay there again.