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1150 Riverdale StWest Springfield, MA 01089Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Sun:|
Fax: (413) 737-8410
Swimming Pool: Seasonal, Outdoor
Check-In Time: 3:00 PM
Check-Out Time: 11 AM
Policy: 24-hour check-in
Property Amenities: Multilingual staff, Express check-out, Elevator/lift, Free breakfast, Designated smoking areas, Fitness facilities, Designated smoking areas (fines apply), Laundry facilities, Computer station, 24-hour front desk, Restaurant, Conference space, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Phone, Hair dryer, Balcony or patio, Air conditioning, Refrigerator, Microwave, Flat-panel TV, Iron/ironing board, Free local calls, Satellite TV service, Desk, Connecting/adjoining rooms available, Coffee/tea maker, Premium TV channels
Stayed at Quality Inn on Riverdale Street,West Springfield Mass. on 9/24 -9/26.Our room was clean,bed was comfortable and hotel was convenient to shops,restaurants and to the Big E which we enjoyed very much.Muhammad at the front desk was very helpful and greeted us with a smile upon our arrival.Thanks Muhammad for everything.
This hotel was better than expected. Staff was very helpful and friendly. The room was clean. It wasn't a noisy environment. I loved the balcony. You had the convenience of ordering food from a local eatery if u decided not to eat from the restaurant located on the property. Overall i would recommend this hotel to my friends and anyone who come to West Springfield.
We arrived in the area with no idea where we were going to stay. Knowing that Quality Inns usually have good rooms at reasonable rates, we stopped to see if they had a room for the night. Happily they did and with my AAA discount the price was even better. The room was nicely appointed, clean and with WiFi included it was just what we needed. The breakfast in the morning was the perfect ending for our stay.
Everytime I stay at Quality Inn in Springfield Ohio I have the best service all the people there are so nice Steve is a person who manners our very good he is so nice to my wife when she calls an makes my Rev. When I get there he always address me by my name. The rooms are very nice an comfortable. I always have a nice stay. Thanks Steve for everything an see you next time.
Great access to several places for either food or shopping pleasure. Clean, new, stairways and elevator under construction but in time these will be like the rest of the hotel. The rooms we had were brand new and quite comfortable for our overnight stay for college graduation. I would highly recommend Quality Inn in W. Springfield as it was quite convenient to our venue. Easy access on and off highways.
I booked this hotel at the last minute and given the rates I thought I was in for a 'can't wait to leave this place', but, I was pleasantly surprized with first the courteousness of the front desk clerk. Then, the room was clean nicely laid out and during our stay the other staff members was equally as courteous as the first one. The location was good we were across the way from a shopping center yet, not bothered by it because you somehow didn't have to deal with the typical mall traffic unless you were going to the mall. But, if you needed to grab something you were not in the middle of nowhere. Perfect if you ask me.
Upon reading the reviews I had my second thoughts but when I checked in I was surprised at how welcoming and accommodating the manager was. I had a small issue with TV not working and he quickly moved us. Rooms were clean and beds were best in area. They even matched another hotels rate. I'd like to personally thank the staff and I will stay here from now on!!!
My husband took me for our anniversary. IT was one of my best. Fantastic service, very clean rooms very nice location, room service was excellent. We had real good time It did not feel as if we were away from home. The staff was very friendly room service was available all the time. I would recomand this place to ecery one.