352 Riverdale St, West Springfield, MA 01089
Specialties: American Restaurant, American, American Food
Good For Family: Yes
Good for Kids: Yes
11/01/2010Provided by Citysearch -
I have just stopped going here - seriously, I give up. They get the orders wrong, they are busy socializing instead of waiting on you, and the piece de la resistance was the day I was trapped in the take-out line (of cars) for 26 minutes! I got stuck between cars after the point where you order, and there was no way out - I could see cars behind me just leaving. When I got up to the window, there was NO apology, no recognition that there'd been an extrordinarily long wait -and when I asked I was blithly told that they were ""short staffed"" - I asked for a coupon to make up for sitting there so long, and they looked confused, and then I had to wait even longer. Of all the Mickey D's I've EVER been to, all over the country, this was, by far, the worst.