1st time renting g from them a few things was wrong the vehicle wasn't ready for my reservation it was not cleaned or vacuumed good found empty water bottles and some papers also rented from Avis and they full the car with gas my vehicle had no gas in it so definitely different but all round the jeep drove really well and the price wasn't that bad for you 11 days...
By far the worst experience I have ever had with customer service. The representative who I neglected to notice his name was rude, short in diction, mumbled information, and was a horrible representative for this business. He was either the franchise owner or the owners son because no one in their right mind would have this person representing them. I would carry my items cross country before going to that location again!
We choose West Springfield office because their professional and friendly service. They have worked hard to give us the lowest possible rate. Despite the volume of customers they have always provided prompt and great service! The West Springfield team deserves accolade for great customer service!
It's always gud to be customer of enterprise. They are awesome for past two years.