From the second I opened the door to long radio in West Springfield I was greeted and showed around. Very nice showroom all the toys I want for my car and yours plus more. I had a lot of work done to my car.. very nice head unit and sub and all the extra goodies to go along with it.. super clean install perfect perfect perfect is all I can say about the quantity of the work they did and will do in the future for me and if you choose to go head there.. ( If I was you I would head there ) So thank you to the guys in shop and dave who helped get me setup right.. #longradio
201 Shaker RdEast Longmeadow, MA 01028
I bought a groupon to have an automatic starter put in my car by can you hear it audio. They were extremely accommodating allowing me to bring in my…
ry disappointed with the customer service and instillation . I had to bring my car back on 3 different occasions because of faulty equipment that caused my car to lock me out and also would go off at random times of the morning . Complete waste of my time . After the 3rd visit I finally got my money back and whent else where to have my remote start/ Alarm installed . I would never do business with these people again .
Very disappointed with the customer service and instillation . I had to bring my car back on 3 different occasions because of faulty equipment that caused my car to lock me out and also would go off at random times of the morning . Complete waste of my time . After the 3rd visit I finally got my money back and whent else where to have my remote start/ Alarm installed . I would never do business with these people again .
Brought my truck in to have device installed. Brought it in at 1130 and was told that I would have to wait till after their hour long lunch (that started at 12). This is a job that would have taken 45 min to do since it was just done to my other vehicle a month ago. That job took 20 mins tops. This is unexceptable. You don't make your customers wait 3 hours for a job the would have taken 45 tops. Do the job THEN go to lunch. Priorities are screwed up here. It's now 230 and my truck STILL isn't ready. And not to mention. They broke my steering column lever and didn't say a word. Smh.
A few months ago I bought a back-up camera from Long Radio. They did a fantastic job, beyond what I excepted. The price was very reasonable for the installation and the quality of product. When I pick the car up, a tech came out and explained the system. It’s super easy to use. The install was done so well it looks like it came with the car. No issues, I would highly recommend them.
GREAT TEAM! GREAT SERVICE! GREAT PRODUCTS!I bought an Auto Start from Long Radio. From the moment I walked in the door I was greeted with a smile. The show room was very clean and well laid out. I am not very savvy when it comes to electronics but Aaron made my life easy with a simple explanation. No fuss, I made the appointment, dropped the car off, they called me when it was done. When I went to pick up my car they came out and showed me how the Auto Start works. I’ve had it now for 6mo. and it works perfectly. I love it! Thanks Again to everyone at Long Radio.
Great to deal with, Fair pricing, Great selection. After a ton of problems with a different shop and the remote start they installed I didn't now who to call. Some friends of mine suggested I call Long Radio in W Springfield. I'm glade I did, They fixed the problems caused by the other shop and installed a new remote start that works flawlessly. Thanks to my friends for the suggestion and Long Radio for a great job.
Worst customer service. And worst people to deal with.