A friend and myself drove from Richmond to try these crabs out on 7/4/18. We arrived around 11:20 am and no crabs available. We decide to pay ahead of time and wait for the crabs to come in. Even though there were no crabs, all of the employees there were friendly except for Caroline. She leaves a lot to be desired as far as her attitude and customer service skills. She was very rude. It was really hot and I could tell she would much rather be elsewhere. My friend paid for her crabs and when it was time for me to pay for mine she walks away. When she finally comes back she states "oh you want crabs"..well I'm wondering to myself "if I have been standing in line and holding my debit card in my hand out to you at your window for the last 15 mins, then anyone looking would know I want crabs!?!?". And on top of that she has the nerve to have a jar sitting there asking for donations for her cheerleading. Are you kidding me?Well we finally get the #1 crabs around 1:15 and they are very small and they shorted me 1 crab. I will say the seasoning for the crabs were the best I've ever had but the experience was not worth it. I will be back but only to purchase the seasonings if I'm only in the area.Pro...most of the staff is friendly the manager carried the crabs to the car the seasoning is awesomeCons..$35.00 for such small crabs (and to be shorted) crabs not available that early in the day (if website or vm stated this consumers would be aware Carolines' ugly attitude.
Would be great.......IF....they would return phones calls.....traveling way of the area to know IF.....they have fresh blue crabs......hate to drive all that way....and they have.....NO....crabs.....when you can get the TRUE #1/jumbos...they are great!!! PLEASE return phone calls....or better yet....have someone answer the phone(s). Tanx!
Love me some fresh steamed crabs. Great selection. Great service and prices!
This place is awesome! Fresh crabs right off the boat you can see them unloading at the dock. Some of the sweetest sooks and biggest jimmies i've ever had. Their seasoned steamed crabs are off the hook too, Great prices too
I called and got an answering machine. Left my name and number and never received a call back. Guess he had made enough money for the day. JK
Do not count on the crabs until you have them in your car. Called ahead and reserved crabs, I was told once I got there that I was on the list for the crabs. When you line up the cars and get to pick up the crabs, you get what is left, if any. And they were 1.5 hours late.