Rest Inn Motel
1748 S Us Highway 63, West Plains, MO 65775
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I have not an will not stay at this motel, my mother called thinking this was Quality Inn and the woman on the phone said no this is Rest Inn, an my mother then ask "can you please tell me how to spell Quality" the woman on the phone said rudely " no I can't Thank you bye" an then hung up on my mother. When my mother proceeded to tell me this I then called with the intention of reporting this said employee to there management. When I called she answered "Rest Inn Motel" I ask "Yes ma'am, oh I am sorry what is your name?" She then stated "that's none of your business, that is my business" I proceeded an then ask to speak to management just to find out that this "employee" that was rude to my mother and now myself was actually the owner of this company. So I told her I was calling to speak about the employee that spoke to my mother about 20 min ago. An she remembered talking to my mother an proceeded to tell me that if a person didn't know how to spell something then they had problems. An they could just pull it up on there phone. So I told her that my mother was handicap due to previous cancer in her brain. She dismissed me and said she had lost some one with a brain aneurysm (all said very rudely) so she knew about brain issues. But I do not care the situation, if you are an employee that deals with people you should be professional. I would fire someone for treating anyone on the phone like that. Have some respect and commen curtsy!!!! An if your the owner acting in this manner then you should not be the owner dealing with people on a daily basis. No one deserves to be treated with disrespect or rudeness! If there was a way to report this woman trust me I would. But do not stay here if you don't want to be treated like this!!!!
Don't even waste your time calling this place. I called and was informed not to call at this hour. I guess as I am coming through the town again and need to make a stop I will forget them! Guess she lost my reservation and also my family's for an up and coming reunion held in the area