BUYER BEWARE! The do not follow code, and do NOT close their permits! My mom and my whole street did work with this company, and now my mom is trying to sell her hour and the fence is not to code and the permits for it were not closed! After my mom dealing with that company for so may hours and the OWNER of the company being extremely rude, i got on the phone to talk to him. The owner sent over a technician to knock on my moms door and to tell her that he won't do the work unless she calls the owner back. I got on the phone with her and we called the owner back and he said "you still have to pay for the service, but if you don't take off our yelp reviews that man outside is going to take a hike". He used profanity, was extremely sarcastic, and threatened my mom. They will not fix the problem, hung up on my mom and were super unprofessional. They also put you on a conference call with other people on the line who talk over you and laugh while you tell them your issues. They blamed the computers for losing the documentation for closing the permit, when the city itself says they never had it in the first place. At the end of the call, i told him that he should help us and stop with his threats because all of our neighbors also did work with him, and two of them are in the process of selling their homes as well and will have the same problem. His response to me was "we don't work for Miramar any longer". Seems like their company choses to do jobs incorrectly, and when you call them out on it, say they don't work in that part of town anymore and won't correct it. After that, he told me to "drop a bomb on us (the company) if i felt like it". What an immature, unprofessional company. I saw some comments from their company back in 2015 about fraud, and saw their public announcement explaining how it was a company with a 'similar name'....I'm starting to think thats a lie.
2082 Cezanne RdWest Palm Beach, FL 33409
From Business: Experience the elegance of the highest quality, custom made and professionally installed awnings on your home. You've made the investment in a deck or patio with …
1133 Old Dixie HwyLake Park, FL 33403
From Business: Since 1987 - Specializing In Sliding Glass Door Roller Replacement, Single, Double Hung, Casements, French Doors, Sliding Glass Doors, Glass Rooms, PGT , IWC, Com…
3340 Fairlane Farms Rd Ste 6Wellington, FL 33414
From Business: Florida Screen Company provides each customer with prompt service, expert craftsmanship, at affordable/competitive prices. Most companies in this industry have ho…
Built my screen room with Florida Screen builders in 2010. Is the best investment of my money so far. Excellent service and besides the wait for the permits, my three panel ceiling screen room was done in two days, plus a brick path way and an extra gate for my pets. The best mornings , parties, sunsets, work time, relax time, friend time, had being in that room. It's still like new after all this years and I never regret and will recommend them to every one.
Horrible quality, NO customer service! We had Screen Doctor in Jupiter create 2 "custom" made screens for our lanai porch. They would not slide or come out so we called them to come out. They came out and the tech had to break the frames to remove them. It took forever for them to get back to us and when they did they told us by email that they could fix the problem but it would cost another $520. They finally agreed it shouldn't cost me anything for the fix, but its been 4 months and I still don't have screens. They do not return calls and do not have a store front so you cant go into their office to speak to someone.
STAY AWAY!!!!!!!!!!! These guys are liars and thieves. They come to you home and give a nice dog and pony show, take your deposit and run. Contacted Rene and all he does is make excuses. Three months later no project and no refund on our deposit. Look on line and you will find this company has been accused of fraud just type their name and fraud in your browser. Please do not get taken for a ride by Florida Screen Builders Inc.
I called in to request someone come out to look at my doors that were not swinging right. I was told right away its a hinge issue and not under warranty and I would have to pay for repairs. I told them that was fine but how do you know its a hinge issue. I was then told by Marilyn I need to call the president and she hung up the phone on me. I called Rene and got no answer. I called back to speak to someone at the company and Marilyn transferred me to someone else who said I need to speak to the president. I questioned why and she said find another company and hung up on me. Terrible customer service.
SCAMMERS! do not contract this company. They promise certain things and turn out to be a lie. they fail to recognize and fix the mistake with fake excuses. Renee pretends to care about the customers but at the end just wants your money. We had a very negative experience with this company. Be ready to be disappointed.
Very unhappy with this company. Fourth day and still not done with the install. Installer leaves trash and cigarettes on my property, Product being installed is not the same measurements that were singed and agreed upon the contract. They fail to admit error and refuse to refund me my deposit. Stay away from this company, very poor customer service!!
This is my rating prior to the job starting. I was told by the sales guy that as soon as I signed the contract and gave the deposit the custom doors would be ordered and would take 2 to 3 weeks. When the doors were delivered, they would do the install within one or two days. My contract and deposit is dated April 22. Today is May 13 and I called SB to get a status. I was told my doors were just order last week and best case they would be in on May 23. I have to wonder why would a sales guy tell me the custom doors would be ordered as soon as I signed and paid but then the doors were ordered two weeks later. I called the sales guy and he pushed me over to the scheduling department who is now pointing back to the sales guy. I sure hope the install and the quality of the product is better than the purchasing and ordering process. If it is, I will come back and provide a new rating.