This place deserves a zero. STAY AWAY. THEY ARE HORRID. Management is nasty rude and lazy and mean. They were formerly Reflections of w palm beach. pls read the horrid reviews there./ they are real scam artists. I had to move out on an emergency basis is February as my apt. had flooded 5 times in 1 yr and smelled heavily of mold. Last flood was from upstairs water heater which soaked everything. Cleanup was not satisfactory and all my clothes and belongings were molding. I contacted management several times, personally. by e- mail and by phone. I did not receive response til day 5. by the Daisy, manager was rude and nasty, refused to relocate me until cleanup was finished. She told me nothing further would be done to the apartment. I told her I was also afraid as water had poured through the electrical system and it had not been inspected .Further, of my stuff was getting ruined. So I relocated to a friends, slept on air mattress, boarded my cat. I continued to email and call Daisy for the next month. no return calls except one where she stated she would not talk with me. I also paid my rent for that next month while I was gone. I contacted their lawyer who also refused to speak to me. I also sent him several letters , He did not attempt to resolve problem but instead sent me several certified letters saying I could vacate and then owe 2 months extra rent. I checked back to the apartment for next month as I had paid the rent, nothing had changed, I finally rented a new apartment. I cost 1000 dollars to move and store my belongings from Viera. They would not even consider reimbursement. NOW THEY WANT THE EXTRA 2 MONTHS RENT FOR EARLY LEASE TERMINATION. When I turned in my keys they gave me a bill for the next months rent. I inquired as to why I needed to pay as I was leaving. did not get an answer. I called them several times in next 3 weeks and wrote letter to them and their lawyer. no response. BUT I JUST FOUND OUT THAT THEY TURNED ME OVER TO COLLECTION AGENCY A FEW DAYS AFTER I LEFT. . . SO FAR IS THIS MAKING SENSE!. I was up to date on my rent and had not received a bill as yet for the 2 months termination fee and no one had even spoken to me about it . IN MY MANY LETTERS AND PHONE CALLS I HAD BEEN ASKING ABOUT THIS. OF COURSE NO RESPONSE BILL OR LETTER. AND they took my security deposit too. And they refused to look into the electrical box where 60 gallons of water had poured twice. the rug pad was black and they insisted there was no mold. My furniture and belongings had to be professionally cleaned. They refuse to reimburse and maintain it is not their fault. I have never dealt with people like this in my life. I am sure that their upper management in Atlanta will be interested in what happened here. In writing this it seems unbelievable to me. `What do you think a judge would think of all this? STAY AS FAR AWAY AS YOU CAN !
720 S Sapodilla AveWest Palm Beach, FL 33401