Peggy Adams Animal Rescue League
3100/3200 N Military Trl, West Palm Beach, FL 33409
New Year's Day
Donations: (561) 472-8816
No coupons available
If I could give this place a NEGATIVE -100 STARS I Would!!! We adopted a 12 week old kitten on 05/21/17. They did advise use they don't test for feline HIV and feline Leukemia. HOWEVER said that ONLY less than 1% kitten test positive for either one!!! Well I took our kitten to our Vet for a check up. She called to tell us he tested positive for feline Leukemia. I called to speak someone at Peggy Adams. Jay the supervisor of adoptions called me back. He tried to say it could be a false positive and tried to blame my Vet. We have used our Vet for 11 years since our cat was a kitten. I called different Vets and Animal Care and Control and they even test for feline HIV and feline Leukemia!! The other Vets and Animal Care and Control are not a non profit but they still test for these!!! How can Peggy Adams call themselves an Animal Rescue when they are adopting sick kittens. We had to put our cat we had for 11 years down in January 2017. We waited for a while before we decided to adopt. We've had the kitten for just over a week and we've fallen in love with him and now we found out he's sick!! How can Peggy Adams be proud of their organization!!!
We brought our kitten in to be spayed,after we picked her up the incision wouldn't stay closed. Brought her back and it was repaired but she developed an infection at the surgery site. We returned her to the clinic and they told us we had to leave her as the vet wasn't there that day. We checked on her every day but the answer was always the same she hasn't seen the vet yet". After 5 days we went in to see what was going on, she was in a dirty cage next to an animal that was in very bad condition. The incision was still open and infected,and we were told that she still hadn't been seen by a vet as they were all away at some convention. We brought her home and took her to our regular vet, several office visits later they found 2 very virulent bacteria.It took many months of treatment ,and she has developed lumps in the area of the surgery.We spent over $2,500. Peggy Adams refused to admit that our cat was infected at their clinic. Stay away!
We were trying to have kittens We found adopted. We drove up from Ft. Lauderdale because everyone said to go there. We tried calling and left many messages that were not returned. The smart aleck blond hair girl with glasses at the reception in the dome first asked us to keep them for another week. That was not possible as we were leaving on a work related trip two days later. Then when she found out we were not from WPB laughed at us and said they would not take them. We drove an hour one way to take them there. I didn't find the humor in that at all. I had something incredibly nasty to say on the tip of my tounge but I turned around and walked away. Great representation Peggy Adams. We are trying to do the right thing. She is just the type of person will make people dump animals out of frustration. To have someone truly lacking compassion at the front of center of your operation is unbelieveable.
I adopted my dog from them and they were great. After looking into other rescues that required a lot of paperwork, home visits and what not, I was happy to find the process there was simple and fast.
I had to wait for the dog to be spayed, while I waited i was anxious and called a couple of times to check on that and never had a problem reaching and employee. I picked up Boo a week after I adopted and yes, he was sick with kennel cough but I have been told that is common in boarding places. After he got over I returned to work regular hours and he started having separation anxiety issues. I contacted them again and I think I had to leave a voicemail to the behaviour specialist but he contacted me right away. He gave me advice and sent materials that were very helpful and with patience and time Boo got used to the routine of me going to the office daily and going out sometimes in the weekend and I owed it to them (and some friend gave wise advice too). I don't take Boo there for his health care because we don't live in the area, but my experience with them throughout the adoption process and adjustment period has been great.
My dog has been there for over a week. He was dropped off there after he got out from under my patio fence. I have called and called and I have been hung up on numerous times. My dog is 15 years old and they want to have him fixed, knowing that surgery is dangerous for a 6lb, 15year old dog. Everyone that works there is extremely rude, and unprofessional. After a week STILL not one person can let me know that he is ok, or will have surgery because they keep saying that they are waiting for a doctor. They are going to kill my dog and not care at all.
I have had my dog for the last 18 years and last year he was diagnosed with degenerative Myelopothy, and it has been heart breaking watching him fail. Now that he is in the final stages, my boyfriend and I decided that it was time. This was the hardest decision I have ever made in my entire life. I scheduled an appointment 2 days prior and when we got there they said they had no record of my appointment, after we paid in full. They delivered this information insincerely and accusingly. They said they could pencil me in, but I couldn’t be present in the room. I have had my dog for 18 years I do not want the last thing for him to see is the inside of a kennel, frightened and alone. After spending a day full of anxiety and tears we were told that we would have to come back tomorrow if I would like to be present in the room at the time of euthanasia. I had to leave there with my dog, to return in the morning to do it all over again. I am in total shock, and I would not recommend this service to anyone who loves their animal.
To Ken that wrote a review you are very right. I used to work there, and the reason why your cat got a infection is because a lot of the Vet Techs do not wear gloves and they do as quick as they can do it. It is a butcher clinic. All there animals there are severely sick, and they do put at least five a day. They say there a no kill that is NOT true because they put down animals for aggression or medical or if they can't find fosters. They have way to many animals to take care for and that is why they are all dirty and ill. I seen the people who work in treatments leave medicine out and it is no good and they still use it. It is extremely dirty and I would never bring my animal in there.
I want to let anyone know who is interested in possibly using Peggy Adams for any services...I am beyond shocked by how one of their employees behaved while I was attempting to schedule a service through them. Not only did they issue me an email stating that my service was cancelled for unknown reasons, coming later to find out that they expected payment before the day of the procedure, which was fine, (but there's a right and wrong way to go about telling someone that). I worked a long day yesterday and missed a phone call from her where upon listening to her vm, it was rude yesterday as well. "Let us know so we can give your spot to someone else." Well geez, thanks for making us feel important...but after waking up this morning, I listen to my voicemail and this extremely trashy woman had left me a Vm yet again, mouthing off and being passive aggressive Bc I had emailed her back and accused them of being BS, which it was. I called the number back, and instead of a hello or good morning, she answers "hello Jennifer" in a condescending tone. I could not even get a word out Bc she was speaking over me the entire time and speaking to me in a beyond rude manner. I felt like I was dealing with the local DMV. I would never trust these people again with one of my pets. Whether I was right or wrong with my protocol for scheduling, you simply do not treat customers this way, end of story. This woman seems very angry with life, and if how she treated me is any indicator, I'd hate to see how she treats someone's cherished pet. Seems that they are mor concerned with how many animals they can crank in and out than quality of care. I mostly expect some answer to this post in another rude manner from either that woman or someone else, rather than anyone attempting to correct the situation. Of course, there's no correcting it at this point Bc I won't go there. I choose to never do business with this company ever again and I urge anyone dealing with the decision of choosing either a rescue or a vet to please save yourself the heartache and go elsewhere.
I only have good things to say about Peggy Adams Animal Rescue League. They have so many services available not only for people looking to adopt but for current pet owners as well. The facilities are very clean. I would trust them with my dogs and cats. I would definitely recommend Peggy Adams to anyone and proudly support them!