GEOARM SecurityAdd to Favorites
1133 Old Okeechobee Rd, West Palm Beach, FL 33401
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
: (561) 209-2550
Parking: Street, Lot, On Site, Free, Private
Wheelchair Accessible: Yes
Outstanding customer service and support! After reading some of these reviews I decided prospective customers needed a recent experience review. While every company can have an off day, its about how they handle the issue should it occur. I view this company and their people as outstanding, interested in a positive customer experience. Thank you to the team at GEOARM. Ken R.
I purchased a wireless security system from GEOARM security. They shipped it to me at my house, once it arrived i had already scheduled a remote tech appointment and they walked me through the installatoin and were able to program the whole thing remotely. Its really amazing how technology has changed. I purhcased a Honeywell Lynx touch l7000 with a cellular communicator fyi
I thought I was buying new equipment, but apparently not. The cell card would not work and when it was returned they told me it was an older part and could not be refunded. 3 of 10 contacts do not work, they programmed in okay, but can show open at any time for no reason. It takes a week to get a phone appointment. I found a professional installer that told me he would not work with them because of terrible customer and technical service.
Definitely would never use them again.
If you have ever heard the saying you get what you pay for that is geo. Who do you call on Saturday when your system is beeping at you and you can't make it stop. You will need to leave a message and someone may call you back, but not for two days. I really hope you don't want your system monitored the day you call them to set up an account. It could take up to five business days for a technician to get it online. When i asked about registering my alarm system they told me that they handle that and that i don't need to worry about it, but after i asked if i could send them the $250 Bill for a potential false alarm he quickly asked me to hold so he could check with another technician. when he came back to the line he informed me that i would have to register my alarm system with the local jurisdiction. This was after he lied to me four or five times assuring me i had nothing to worry about. How can you have your technicians giving false information that could end up costing the consumer $250 per false alarm. If you want to under pay for sub par technicans, and only expect a problem with your alarm to occur between the hours of 9a.m. and 5p.m. Monday through Friday then Geo is for you. I recommend a smaller company. It may cost a bit more, but the same technician that sells you the system will be the one to install it, and service it. Wouldn't you rather know the person on the other end of the phone. I recommend calling 678-751-155 two if you are in the metro Atlanta area and want a good deal on an alarm. Geo Alarm is slowly trying to kill of the small time Alarm Business owner. Much like Wal-Mart did to the small Town Business owners.
I have been a customer of Geoarm for over 3 years now and NO complaints whatsoever. They quickly and effectively got my current system rolling. I just updated my system hardware and the Geoarm team has been wonderful. Cole in the sales department is friendly, patient and professional. As for the DIY, the systems are great and priced competitively. The system was also simple to set-up and Ralph in technical support was awesome. Definitely check Geoarm out!
Forget paying an arm and a leg for alarm monitoring and installation. GeoArm gives you the versatility to choose your alarm solution and offers alarm monitoring rates that are a fraction of the cost of those major alarm companies. All alarm monitoring companies use the same central monitoring system. There is no reason to pay extra to ADT or Brinks - you ll get the same great service for an excellent price with GeoArm
I would certainly recomment GeoArm to anyone looking to good, quality, cheap alarm monitoring. I am currently renting a home that already had an alarm panel. GeoArm helped me PAINLESSLY set up the programming. Customer service is available Monday-Friday, and easy to get in contact with. I have had to leave messages before, and I have always gotten a callback. The monitoring is affordable, unlike most other companies, without lacking anything. I feel safe knowing GeoArm is protecting my home.
Great Alarm Monitoring, even better service. I just completed an installation of a very complex alarm system, a Vista-128BPT with 3 partitions and 90 zones. I chose GeoArm for central station monitoring and due to the complexity of the install chose to have the system programed by one of their technicians. Rafael Alvarez called me to program my system on time with a positive attitude. Rafael has a great personality amazing technical aptitude. He was patient explained everything in a way that was easy to understand. He went on to program my system and turned the system over to me ready to go.. Very minor tweaks to have the system respond the way I wanted were needed. Rafael quickly responded by calling me like I asked. I explained my issues and in no time he resolved everything. I can't say enough good things about Rafael. Due to my experience with Rafael I will recommend GeoArm services to everyone.
Geoarm monitoring has done great justice with being my favorite amarm monitoring company for a few reason. One being the pricing is sooo affordable. two being the customer service being so excellent i truly enjoyed the ease of being a customer and let geoarm figure things out. It was good.
Setting my alarm up with these folks was a breeze. After my account as finalized in about 15 minutes and I hung up the phone, I wondered to myself why I paid much more than I should have for soo many years.
GeoArm's rates are cut throat, their customer service and tech support is just as incredible. They sell just about every system and monitor them over every communication path. Their terms are very clear and prices are posted before you purchase.
I look forward to using them for many more years to come and would highly recommend them to any home or business owner!
I SPOKE WITH JASON WHO WAS VERY KNOWLEDGEABLE AND HELPFUL IN ANSWERING MY QUESTIONS REGARDING MONITORING FOR MY DSC ALEXOR SERIES SYSTEM. I CALLED SEVERAL OTHER MONITORING COMPANIES, SUCH AS LIVEWATCH AND COULD NOT GET ANYONE ON THE PHONE WHO COULD ANSWER MY QUESTIONS. I ALSO GOT SEVERAL COMPANIES WHO GAVE ME AN ANSWERING MACHINE. I AM VERY PLEASED WITH THE CUSTOMER SERVICE I HAVE RECEIVED SO FAR FROM GEOARM MONITORING SERVICES. THANK YOU.
As with all of my home improvements, I always try and do-it-myself. However, home security hasn't been that easy to work with until I was introduced to GeoArm over 5 years ago. With a knowledgeable customer service staff and even more professional alarm technicians, my DIY SECURITY DREAMS CAME TRUE!!!!
I have never had a price increase, never had to give my social security number, never had a credit check. I own my equipment and GeoArm monitors it at wholesale prices.
I highly encourage others to sign up for their alarm monitoring services. Doing business with a transparent alarm company like GeoArm is unheard of nowadays.