What to Know About: Insurance »
In the event of a disaster that affects your home and property, what are your options?
In the event of a disaster that affects your home and property, what are your options?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Insuring your wedding ring saves you headache and heartache in certain situations, but is it really worth it? Find out the pros an…
This is a letter of many thanks and much appreciation for the job you did with my Sub Zero refrigerator/freezer. I hate to be the customer who is remembered for having the most difficult repair job you've ever had come your way, but I must say I will remember you for your professionalism and your commitment. When the maker of the product advises you to bail out, you know this is not a good sign! You truly saved a sinking ship, my own Titanic so to speak. The hours of work and the cost of materials far outweighed any profit margin you could possibly receive. Your kind of dedication and job ethic is not often seen in today's market. It was my lucky day that Friday you sent Mike to replace a compressor, though I didn't realize it, not even when I had to call you back to re-repair it, and again call you back when that repair didn't last. How many times did that scenario repeat itself, and you stuck with me until you had it done right, even when it meant working on a holiday and into the night. This appliance I take so for granted became my worst headache and your biggest nightmare. It is now humming along, a sound I will now be able to take for granted once again. You definitely made it into my book of unlikely heroes. I may have lost a refrigerator full of food (it was obviously time to clean it out) and had to pour my ice cream down the drain (Ouch - throwing out Haagen Daz hurts!), but you proved your company is dedicated to seeing a job through and doing it right; that your reputation and work ethic are worth more than your bottom line. Rare. I thank you again. And again, and again.
I found them to be helpful, professional and they went the extra mile to help solve our problem.
I booked it in advice I knew I wanted to go more blonde than what I was and I wanted to have a little pink in it to be rose gold I left with a horrible experience because it got darker my hair with little to no pink tracy said it was because i sent it dark pictures that is lies I knew what i sent and they were all light pink with blonde in it. It was my fault she made it feel like very rude she is did not like her attitude
I wish to write you about one of your employees, Dwayne. I do not know his last name. Dwayne came to my home to clear a problem with my air conditioner. It took him four to five days to find the problem and correct it. During this time he was polite, knowledgeable, answered all my questions and finally found and fixed the problem. However, on the sixth day, he called to ask me if the problem remained solved. In my nine years here in Florida, this had never happened to me before, and I must tell you that it was great to find someone who was concerned enough to do this.
Mike serviced my JennAire stove/oven today and was extremely helpful and full of information. Please tell him he is wonderful! Also, he really sold me on working with Dolling's for service on all my appliances in the future. Mike did a superior job and really sold me on your company. Thank you for your assistance and please show Mike that he is appreciated!
Dolling's Appliances just repaired our refrigerator/freezer under a GE extended warranty. Service was very professional and efficient from start to finish; from setting up the service call with Paulicia at their office, to Ken, the technician. They made sure to keep me in the loop throughout and made sure that our part was ordered and installed as promptly as possible. No hassle whatsoever :).
I just thought I'd drop you a note to let you know how pleased I am with your company and especially with your employee, Jay. A couple of weeks ago, Jay came to service my refrigerator, which was not producing cold air. A couple of days later the appliance was still not working, so Jay came back to look at it again. It was wonderful that he came out the next day, after regular hours, to help us. Also, he took quite a bit of time to explain our options to us. Once we decided to purchase a new refrigerator, he took the parts he had put in earlier that week and gave us our money back. This type of courtesy and service is unheard of nowadays. I cannot tell you how thrilled we were with Jay and with your company. Jay was the nicest, most helpful service professional I have known. Being a woman, I find it refreshing not to be treated like an idiot by a know-it-all repairman. People are always complaining about how they have gotten ripped off by repair companies. We have raved about how reputable yours is to many of our friends and neighbors - and will continue to do so. No one could believe that you took the parts back and refunded our money without any prompting on my part. Since all our appliances are getting up there in years, I'm sure that we will be seeing more of your company around my house. You've earned a loyal customer!
Dishwasher didn't appear to be working properly with soap dispenser. Called for service to check it out and see the damage. Went pretty good. John was a professional tech and actually didn't find anything wrong which is good to hear. In the end, I was pleased overall.
I've been using these guys for appliance service for years. There doesn't seem to be anything mechanical that these guys can't service. They're very down-to-earth and NEVER try to upsell services! When we bought our house in West Palm Beach, we called these guys to come out and evaluate all the appliances. It came with a bunch of original appliances from 1986, including a big SubZero refrigerator and they were very honest about which one's were worth keeping, which ones needed replacing and what the best values would be. But what impressed us most was them telling us that "no matter what happens, don't EVER replace that old SubZero fridge: it might not have all the modern amenities, but we will ALWAYS be able to fix anything that ever goes wrong". It also came with an old Whirlpool ice machine that did not work. I called a couple of other appliance repair services, including one that specializes in ice machines and neither could make the unit work. Both advised trashing it and getting a new one. So I took it to Dollings and for a few hundred bucks, Jay worked on it and fixed it PERFECTLY! It's been running 24/7 outside on the patio for years now, summer and winter. These guys are the real deal: you'll never go wrong.
I’ve lived here over 4 months and there are still issues that haven’t been fixed as promised. If you can help it don’t deal with this company. They will not fix any issues and continuously give you the runaround. The apartment is patched together by unhandy men. No positive review can possibly be true. Good luck elsewhere
To mitigate the risk of loss, people purchase insurance policies from a company. When buying a policy, the person agrees to pay a premium, which is small, regular payment based on the losses that may occur. If the insurance provider determines there is a greater chance of risk as compared to the average policy, the premium is usually higher. Premiums are often paid monthly, and can add up over time up to be greater than the expense of replacing the insured item.
Many types of insurance only cover a certain amount of risk on an item. The amount the policyholder must pay before an insurance policy begins covering an expense is called the deductible. In the event of damage or loss to whatever the policy covers, the policyholder is responsible for the deductible no matter what. If the cost of damage or loss is less than the deductible amount, the insurance company does not pay anything. If the cost is greater than the deductible, the policyholder only pays the deductible, while the insurance pays the rest. Generally, the deductible amount is related to your premium, with a higher deductible usually requiring a lower premium, and vice-versa.
Selecting the right insurance involves careful research and evaluating many different options for coverage. This is why many people use an insurance agent to assist with making the right choice depending on their needs and financial situation. Agents often interview potential or current clients to get an idea of which insurance policies would benefit them the most. Based on their needs and individual risk, agents can often give potential customers a quote, which serves as a cost estimate for a specific policy. This is only a rough idea of what the policy will cost, because evaluating the risk associated with a given customer can take time. Insurance companies often compile an insurance score to quantify the risk an individual poses and calculate premiums accordingly. Credit scores play a major role in insurance scores, but past insurance-claim history is also taken into account.
While agents often specialize in a particular category of insurance, some sell several different types of insurance. Agents can work for a larger insurance company or operate independently, selling policies from several different insurers.
Almost anything of value can be insured to protect against loss due to a variety of circumstances. Insurance policies are very specific in the items they protect and in what event the policy holders will be reimbursed. Some of the most common insurance policies cover things we all use.
Millions of Americans drive a car to get from place to place each day, so it makes sense that auto insurance is one of the most commonly used types. In most states, the law requires drivers to maintain an active insurance policy on any car, up to a certain amount. Most car owners are required at minimum to purchase liability insurance, which protects against damage for which the policyholder is at fault. Liability insurance covers damage to property as well as any injuries sustained in an accident. It's important to note liability insurance only covers damage or injuries of others, not the policyholder themselves. In addition to liability insurance, car owners can also purchase coverage for their own vehicle and medical expenses in the event of an accident. For this purpose, liability, vehicle and medical coverage are often packaged together in a single policy.
Insurance can also be purchased for other vehicles, like motorcycles, ATVs, boats or RVs, and generally functions similarly to car insurance. Policies for alternative vehicles may have higher premiums if they are considered more dangerous, or might include other coverage options specific to the vehicle. Many companies that provide auto insurance will also offer coverage for motorcycles, ATVs, boats and RVs.
Your home, condo or apartment is probably the most valuable thing you own or otherwise pay for, so it makes sense to get it insured. Homeowners insurance is important not just for the security of the house itself, but for its ability to cover possessions inside the home as well. Many mortgage lenders also require an active home insurance policy.
Like auto insurance, homeowners insurance is typically bundled together with policies covering many different items or categories of items. The primary coverage type is for the dwelling, insuring the house itself and all structures attached to it. Policies may also cover property within the home, with premiums varying depending on the value of all assets. Personal liability may also be included for damage or injuries sustained on your property that you are responsible for, much like auto insurance.
Property insurance also may cover certain major events outside of your control. These are known as perils, and may include fire, flooding, natural disasters and other catastrophic events. You may want to purchase insurance against one or more of these perils if you live in a high-risk area. Flood insurance is an exception, however, and can be purchased through the government-sponsored National Flood Insurance Program. Your lender may require this if you live in a flood-prone area.
To help pay for medical expenses, many people rely on their health insurance. With the passing of the Affordable Care Act, almost every American is required to enroll in a health care plan, or they face a penalty. Health insurance works similarly to other forms of insurance, although it is probably used to cover expenses more often, since car accidents and home damage are relatively rare compared to doctor visits and the need for medicine. Health insurance also operates on a premium-deductible model, and policyholders can choose what level of coverage works best for their lifestyle. For example, if you visit doctors very infrequently, you may consider a plan with a low premium and a higher deductible. On the other hand, people who require regular medical care may wish to pay a higher premium in exchange for more coverage from their deductible. Dental and vision care are sold as separate plans and are not required by law.
When someone dies unexpectedly or is injured severely enough to be unable to work, it can be a financial disaster for their family or loved ones. Many people choose to purchase a life insurance policy to support their family in the event their regular income is suddenly lost. Life insurance comes in two basic types: term and universal. With a term life insurance plan, you pay a premium for a predetermined amount of time, usually 10 years or more. If you die at any point in that timeframe, your family receives a death benefit. If you're still around when the term is over, the coverage is canceled and you receive nothing. Universal life covers your entire life, and usually delivers a minimum benefit at death.
Travel insurance is available for individuals who want to protect against unexpected setbacks in the course of travel, whether it's losing luggage or medical treatment abroad. Travel insurance may prove particularly useful for people who travel a lot for work or often visit remote locations. Travel insurance can take the form of either specific or blanket coverage. Specific coverage is useful for covering only certain risks, like medical emergencies or unexpected trip cancelation. Blanket coverage may cover some or all of your expenses for your entire trip.
Pet insurance is a relatively new product that may help cover the costs of medical care for a dog, cat or other domestic animal. Medical care for animals can be very costly, particularly because insurance for them is rare. By paying into a premium, you can help offset the cost of unexpected emergencies as well as routine checkups and medication. While virtually unheard of a few years ago, pet insurance has become more popular as the cost of veterinarian care has continued to rise.
Umbrella insurance is extra coverage from liability for other insurance policies, usually home or auto insurance. Consumers may choose to purchase an umbrella policy if their home or car is more expensive than a typical policy would be able to cover. For example, most car insurance liability policies cover at least $25,000 per person or $50,000 per accident. But if the accident involves a very valuable car, or the victim is willing to pursue legal action, insurance may not even begin to cover the full cost. You may want to hedge your risk by purchasing umbrella insurance to add extra protection to your existing policy.
To receive a payout for an insurance policy, the policyholder must file a claim with the insurance company. The basics of the process are straightforward, but can vary depending on the type of insurance.
Claims Adjusters and Examiners
A claims adjuster or claims examiner is an employee of an insurance company, and the person responsible for evaluating claims and determining if the company will reimburse the policyholder at the amount provided. An adjuster inspects claims related to property damage, as in the case of auto or home insurance policies. Claims examiners are typically involved in health and life insurance, and review medical records to determine the proper payout for major medical procedures.
How To Make a Claim
Filing an insurance claim can be stressful and confusing, but you need to begin the process as soon as possible to make certain you can recover your losses. It's important to note that in the case of emergencies, you should always call 911 first. The safety and health of yourself and others takes precedent over insurance.
Auto Insurance Claim: If you're involved in an accident, you need to call the police right away and have them document the situation. You can file a claim upon obtaining the police report. It's also a good idea, if possible, to take your own notes at the scene. The most important things to record are what happened before the accident, the date and time, traffic signs in the area and road conditions. Also be sure to get the other driver's name, address, license plate number and insurance information. Even photos taken with a cell phone camera can help the claims process. Once you have this documentation, call your insurance company right away.
Homeowners Insurance Claim: In the case of damage, take pictures of the affected area as soon as any safety or health emergencies are resolved. Take note of what happened and all the relevant circumstances and report to your insurer as soon as possible. If any of your possessions were damaged, use an inventory of your important assets and make note of this in the claim. Once an adjuster has made their own report, review it for accuracy.
Life Insurance Claim: Send your insurer a claim form for each beneficiary in the plan, as well as a certified copy of the policyholder's death certificate. With the proper information, life insurance claims are generally straightforward. Problems may arise if the policyholder has died within two years of opening the policy. In this case, an attorney may be needed to settle the claim.
Insurance is a wise investment, but it can make a dent in your monthly budget. Thankfully, there are a variety of ways to trim the fat off your premiums and make certain you are paying only as much as you need.
Shop and Compare
Perhaps the best way to save on any insurance policy is to take the time to compare prices between as many companies and plans as possible. Even after you've chosen a plan and started paying into it, consider looking around again when it comes time to renew the policy. Consider using an independent agent when searching for a new insurance policy. While traditional agents can still find a good deal, independent agents can choose from a variety of providers and tailor your coverage to your specific needs. The Internet has also made comparison shopping easier than ever before. Potential customers can often get free quotes online very quickly.
Buy Only What You Need
Insurance agents will often try to "upsell" on various extra products that may be useful for certain people, but are generally excessive for the average consumer. Stick with basic plans that cover as much as you need without any additional costs. For example, if the annual cost of your auto insurance is 10 percent or more of the total value of your car, drop all but the most essential coverage. This is especially applicable if the car you drive is older and could be replaced with savings. Otherwise, you are paying for insurance that will never actually benefit you in the event of a serious crash. It can help to create a budget and know exactly how much income you have to work with before making a decision on a new policy.
Take Advantage of Discounts
Insurance providers offer a wide variety of discounts for all kinds of special customers or circumstances. In one of the most basic discounts, many companies will offer lower rates for customers who purchase home, auto and life insurance policies from the same provider. Car owners may get a rebate from taking a safe driving course. For those with teenagers on their plan, good grades can earn a small discount as well. Insuring multiple cars with the same provider may also lower premiums. Some providers will offer lower rates for military personnel, federal employees, teachers, first responders and their families.