Great experience buying my 2011 BMW 528. Car is in great condition and they were very good in helping me find something I loved!
Positive experience in purchase of a used Mazda. Salesman Doug Fleck did a great job in making sure the car was right. I would go back.
They will screw you. Don't buy a car form them. They took $2000 as a down payment and let me leave with they car. Two days later called me in because the bank didn't approve it. Then why let me leave. When I gave the car back they would not give me my $2000 I used to put down. That is their mess up. Not mine. Now I'm out 2000 and I need to get a car to get to work. It's so messed up.
Complaint: I responded to a recall notice (S91) ABS brake light indicator light malfunction. I was advised that this is done as a software update to the computer on my Sprinter motor home. The work was done by Arrigo Dodge. No one mentioned to me that this update may damage the motor home. However, the next time I used the motor home, the ABS system failed (while evacuating Hurricane Irma) thus causing the motor home to get stuck in 2nd gear with no ABS Brakes. The motor home had to be repaired by another dealer and a second repair shop, since the dealer did not have the parts needed. The total bill for parts and labor was $5,054.26. The grand total was $7678.49 after all other expenses. At this time, the motor home does not have a working ABS brake system which is a safety issue. The repair people advised me that if I put the updated software into the new computer, there is a 1 in 3 chance it would blow out the computer again. The mechanic stated, in writing, that the repair was directly caused by update. I believe Arrigo Dodge should have known that in my model of sprinter the update could damage the system. After speaking to John Arrigo and advising him of problem, Mr Arrigo denied any responsibility for the problem. He refused to correct the problem or make good. Mr Arrigo stated he did not write the faulty software and therefore is not responsible. This attitude presents as unprofessional and is a serious safety danger for customers as well as the public.
Eric and his team were an absolute dream to work with. They helped me with my 2012 Range Rover and I could not be more please with the service. From purchase to delivery, everything was flawless.Thanks guys.
Best car buying experience ever ! Thank you Eric and Dante for going above and beyond all are expectations . Got a GREAT car at a great price and financing at a great rate ! Highly recommend Peterson Motorcars!
Very disappointed in the sales dept. Be very careful when dealing with them...I purchased my 8th vehicle returned it less than 2 weeks later because i did not like the way it handled.They offered me another vehicle and I was told it had the complete sports package but I found it did not have the options I had said I wanted. Upon returning to the dealership I was told they would look for another car however months went by and I called the mgr. To find out what he was going to do for me. I was offered $10,000.00 less than what I paid for it on a trade in only. Obviously this was not acceptable. Peter Althoff was less than accommodating and unwilling to negotiate. Needless to say I have purchased my last BMW from Braman.
best place to buy a car we ez own car sales is amazing i bought a 2015 ford focus and got low payments and low down payment as a first time buyer
I always take my car here for service. Prices are fair. And all the people seem to be really nice. I am hoping to trade my Camry in for a new one soon.
Recently purchased my daughter a 2016 Honda from this dealership.Wonderful people to deal with, straight forward, honest, & helped through out the whole car buying experience. Beautiful cars that were well taken care of. Eric was a pleasure to work with & a very friendly staff. Great family owned business, that I gladly will recommend to anyone.