Today I wanted to purchase some art supplies. My husband, son and I had been in the store for 15-20 minutes. At which time I was approached by one of the staff. I was asked to bring my purse and leave it in the front of the store. She went on to tell me that the owner has 14 cameras and he is watching them right now and my bag is just too big. WHAT! Am I going to stuff an easel in my purse? (because that is what I was looking at). We were the only people in the store. If there are 14 cameras and we are the only people in the store then surely you would know if I was stealing. Today was my first time in the store and also my last. There are ways to prevent and reduce theft...this is not one. The only thing that was accomplished was that I will never, ever shop at your store again. Please, if you don't want people with big purses in your store, you should post a notice in plain view and not wait until someone has been shopping for 20 minutes to say something!
Robert was absolutely disgusting in how he handled me as a bride. I emailed him in September 2016 with information I needed to get a quote from him. He didn't try to contact me until the end of November. Then once I emailed him I no longer wanted his services due to him taking too long. He sent me a disgusting email stating " it's obvious that price was an issue in this decision and had I been so advised, I would have volunteered that I am not the "cheapest guy in town"! How was price an issue when I never gave you my budget and you never gave me a quote. I do not recommend this business. I emailed him " Hi Robert,I will no longer be needing your services." And this is the email I received back(I copied and pasted this exactly) "Somehow, I'm not at all surprised by this turn of events in that this behavior is both common and typical of inquiries for wedding flowers! I strongly suspect that this decision had been made long ago, and in the hopes that no follow-up would be made; it would have been much more genteel to convey this information back then, in order for me to discard the paperwork and avoid the need to follow-up. I took you at your word however, when on several occasions, you used the words "I'm definitely using you guys.....", but as I said, this scenario is typical. I often wonder how it would be if it were I instead, who reneged on a promise. My regret is that this proved to be a huge waste of my time; it's obvious that price was an issue in this decision and had I been so advised, I would have volunteered that I am not the "cheapest guy in town"! He never knew my budget or price range so to imply that he's not the cheapest and I wasted his time is crazy. How did I waste someone's time when you waited a month to try and contact me? Please save yourself time and energy and don't visit this business. This was his response to the above on Facebook:Nowlin Flower Shop Dominique, I phoned you several times over the past few months, attempting to finalize your plans for this order; each time, you assured me that you intended using us and ended the conversation rather quickly, without bringing up any further issues, or questions. On other occasions, my voice mails went unanswered! As for e-mails, my records indicate that I responded to all of yours, over the passed few months and you changed your plans, thus earlier questions were no longer an issue to which I needed respond! I am fully comfortable in the knowledge that I devoted my full attention to this order and followed up several times (I recorded dates and times); thus, I find these claims to be without merit. As I said, I am not surprised at this behavior. RBThis was my response to him:Robert I would love to provide you with phone records. I have no reason to lie. From September 14, 2016, at 8:53 a.m. when I sent you a picture of the roman columns that you needed to see, because you told me you couldn't provide me with a quote until you saw it. You did not attempt to contact me until the end of November. That's over a month Robert. You tell me if you would do business with someone that decides they won't contact you until after a month. It's not my job as a bride to chase a potential vendor down, after I told them on numerous occasions that I really wanted to work with them because I from the area and they were well known in my hometown. I never received a quote from you. You never asked me to fill out any paperwork with you. I never gave you a written budget either. So why lie about it Robert. Also "this behavior" what undertones are you trying to imply. Think about Robert why would I be taking time out of my work day to write a negative review on Facebook, yelp, and google for your shop if I was not mistreated as a potential customer. I suggest you work on your professionalism sir. And I will have an amazing wedding day without your flowers. AVOID THIS SHOP!!!!HORRIBLE CUSTOMER SERVICE!!!
I have made several purchases from Easel Art Supply Center. I am satisfied with the quality of the products. The staff is knowledgeable and offers good suggestions. The prices seem to be reasonable and the inventory is extensive. They always seem to have what I need.
This place is no longer open. CLOSED. Might want to take it off the web. BUT it was pretty sweet back when it was open.
I have been using Easel Art for my art supplies for many years. Their prices are competitive with the big boxes, especially for canvases, the selection is good and the staff is always very helpful. I have also recommended Easel Art's framing services to my clients who have found the service professional and competitive.
Owner Is Extremely Rude!! Tried to call and ask a question and he said I was being ridiculous because he would not let me finish my sentence before he said what is the purpose of your call and I was trying to explain the occassion I had coming up to tell him about what flowers I need. The owner is an idiot
RC Revolution is not only the best hobby shop in the Palm Beach area, but one of the best in Florida. It's run by a team of the most knowledgeable guys in radio controlled hobbies. The selection is good and the prices are great, but most importantly... they are always friendly and helpful. I highly recommend them!
Poor customer service. I placed a valentine order for 2013. I waited that whole day for a thank you call from my fiance, to my surprise I never got that call. I was very disapointed, when i called the shop for delivery status they took my number and said they would call me back, its been a day valentines is over no call and no flowers. "PLEASE USE ALTERNATIVE FLORIST"
I have known Marcia and David Best for about eight or nine years and I have had a very satisfactory relationship with them on a personal as well as business level.In as much as I deal with a very high end group of customers in the metropolitan areas of West Palm Beach, Palm Beach, Boca Raton etc. it is paramount to the reputation of my Company that if and when I do recommend a carpet Company, contractor, or whatever that who I recommend at least meets my astringent customer relations policies as obviously if they do not live up to my reference I could possibly loose a good customer of mine. To date I have been overjoyed with the expertise and timely delivery of Marcia's services to my people and it has helped both of us secure good new customers. I have been a part of the West Palm Beach area for almost forty years now and to date I have only recommended one electrician, one mechanic, two real estate agents and one Florist/Interior Designer and that’s Marcia Best and Best Silks With Pizzazz