We purchased the Shopworks software to run our business after being sold on it by the Shopworks sales team. Eddie was the person who sold us. He told us it could do a ton of stuff that it can't. We spent $20,000 on it, and we're not a big shop so we had to finance it. After 3 weeks we knew that it wasn't going to work for our business. We asked the owner Jay for our money back and to take the software back. He refused. His solution was that we could sell the software to someone else. He then wrote us a 4 page letter explaining to us how our people didn't know what they were doing and that's why we're having trouble. We've been in business for 28 years, we were somewhat insulted by the CEO of a company writing a letter like this. We've started posting our experience with the software and are explaining all of the bugs and issues it has in hopes that we can prevent others from falling into the same trap that we did. You can read about our experiences with Shopworks here: http://www.shopworks-software-review.com/
Fast, inexpensive and friendly service.
my computer was very slow because I had a very bad virus and could not work on it. Then request the service of him and Jay fixed my computer at a very reasonable price and fast .. I recommend him 100%. my responsible, fast and professional.
Ya! hi everyone....This is Jacob. Thanks to everyone who posted a report about my business.Im happy to say no matter what we can fix this. What ever problem any friend or client has with there pc's!!!! Done!! You guys know no matter how simple! call me. Maybe we can do a quick fix on the phone, no charge.Once again thank you for your support Jake Grullon
This Guy is GOOD & FAST! I'd recommend him to anyone.
Great service and good prices!
My Desktop was running really slow and Jack come over and fixed it and cleaned out all the viruses and recommended a few software and programs that would be good for my son and wife.Saved me a few hundred dollars since I thought I had to get a new computer.Thanks Jake
My daughters computer was a mess....really slow....jake came and fixed her computer...there were viruses....it was really in bad shape...it's like she has a brand new computer!...and his fees were very reasonable...so happy!!!!...he was professional and polite...I would refer him to anyone!