I’m a long time customer.
609 Executive Center Dr Apt 204West Palm Beach, FL 33401
From Business: MOBILE AUTO AND MARINE DETAILING
210 Brant RdWest Palm Beach, FL 33403
What I love about this car wash service is that they are very detailed when it comes to the overall result of the service. I wouldn't trust my car to anyone else.
Since the day I purchased my Camaro I've only had it hand washed and cleaned at this location- everyone is friendly and very pleasant. Definitely recommend and will continue to be a customer at the car wash.
Went for a FS Lux Wash. I didn't even make it home before I noticed only half of the interior was cleaned. I returned & spoke to a condescending manager. He wiped down the other half of the steering wheel & the other half of the seats.I went home. 3 hours later, upon leaving, there was bug debris & still 2 sections of the dash that wasn't wiped.I went back. I spoke to a different manager who was willing to wash it. As I was thanking him, the angry mngr came over. With an attitude, he took it & wiped it down.He returned the car & argued it was from me driving around. I tried to explain I hadn't been. Another man walked over & talked to the angry mngr. This new man came over, claiming that I was there all day, expecting free services. He told me to "get the f*%# off his property." I sat with the door open, left foot was the door jam, as he started to forcibly shut the door on me, 3 times. Then I left, considering filing a report of assault.
I went to Top Hat for a car wash, I had $4.00 in quarters which I counted while I was waiting in the car wash line. After the car wash, I went home and discovered that there was only $2.50 in quarters left. There was also a fresh grease smudge on my drivers seat. I went back and told the so called manager, who had an attitude and he said it was impossible. 4 different people had been in my car from start to finish including the "manager"How could he say it was impossible if 3 other people besides himself had been in the car?? He had 2 eyes like most other people. I paid $21.00 for a car wash, $2.00 for tip and they stole money from me on top of that. The manager put $1.50 in quarters back in my car, still with an attitude and walked away without speaking to any employees. My wife and I go there a few times per year. Needless to say that we will never go there again and will tell others not to go there. They lost at least a couple of hundred dollars per year for $1.50... Stealing must be a daily occurence, because the manager didn't seem to care....They need to pay there employees more or hire people that aren't thieves !!
This is now the second time I've been here and there has been no soap in the gun there is no one here to provide support to make sure everything is fully functional I've made numerous phone calls with no success avoid this place like the plague I will tell all my friends and I will post this in as many places as possible
Ownership must have changed hands since the last reviews were written. The owner is Mark, and he has horrible customer service skills. When you go to him with a complaint, he has a nonchalant attitude like he doesn't care what you are saying. Then he refuses to discount any money from the $130 bill. Awful place. Awful Service. Awful attitude. Very awful owner.
Love love love taking my SUV to Top Hat Car Wash. They do such a fantastic job on her every time. The detailers and staff are courteous, respectful and knowledgeable. I have always had a great experience whenever I come here. They take very good care of your car and it always looks terrific when they get done. I live in Lake Worth and don't mind the drive to come here because I know my car will be taken care of. Great work!
I don't get my car washed as often as I should, so when I do I go where I get value for the money and excellent service: Top Hat. The crew is super friendly and they pay attention to detail--my car looks as good as new when I drive away.If that weren't enough, the last time I was there the staff found a wallet I'd been missing since last year. I got in my car to leave and saw it sitting on the seat next to me; all the cash and credit cards were intact. I really appreciate the Top Hat team's honesty and integrity!
Great Service, Great Quality, Great deals. From vacuuming to the hand finish, A+. I got a super save plus for three dollars off because of a "mens day" promotion on wednesdays. will definitely be bringing my car there again.