Sometimes the hot foods are hot , other times the hot food are cold. Today the hot foods were cold . They can't seem to keep it right all the time. Today sucked And by the way, the prices for lunch have gone up way too high also! : (*
This restaurant raised their prices, they no longer give a birthday lunch with 3 people, too, make sure you pay for credit card in front of you at register we had funny charges on our credit card in the past here when they take your card and bring it back, who knows if they are taking photos of it and trying to use it, I had two charges from China shortly after and my spouse had one on his ATM used here then at another place, so likely fraudulent activity from this place by servers. This place used to be good, but they will cause their own demise soon. I spoke to the manager and told him that on their website under services it does not say anything about not honoring birthday lunches, they used to last year. This place has declined considerably. Very dirty and unkempt. The bars are dirty, ice cream and sticky all over, just dirty and uncared for. Will the manager could care less about customers or complaints, he never tried to resolve our issues, I have come here for years, but now will never return to this restaurant and all my reviews of them will be negative. They had a chance to make things right and they did not do it. Be careful people using your credit card here, don't come for lunch on your birthday and expect a free lunch with three people, they increased their prices, and overall they have declined in quality, cleanliness, and service. The servers have so much attitude, don't come back to check on you, and overall it is just not as good as it used to be years ago. I would not be surprised if they end of closing soon, it is getting bad here unfortunately. Service and management is poor. I came here today and then 3 weeks ago with my niece, we had poor experiences both times. We won't be back. Be care with this place, especially if you use your credit card, have them run it in front of you at the register, don't let them just take your card out of your eyesight. Too bad they have gotten so bad and greedy! They had a frozen solid tiramisu out today, how can anyone enjoy that frozen solid? Poor management here at this restaurant! Bathrooms are nasty, floors and counters dirty and sticky, count by sushi falling apart with braces holding it up. This place has just gone down the tubes! I think it needs a thorough health inspection. We won't be back now! A real disappointment!