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Enterprise Rent-A-Car

Map & Directions
(2 Reviews)

85 Washington St, West Orange, NJ 07052

(973) 325-6444

OPEN NOW
Today: 7:30 am - 6:00 pm
62
YEARS
IN BUSINESS
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We'll Pick You Up

General Info
Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in West Orange, NJ. Just one of the 7,200 branches in over 30 countries helping with your car rental needs. Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our customers, our employees and the communities we serve. It's what we call "The Enterprise Way," and it has been the foundation for our growth and success for more than five decades.
Hours
Regular Hours
Mon - Fri:
Sat:
Services/Products
  • Airport Pick Up
  • Auto Rental
  • Car Rental
  • Luxury Car Rental
  • Rent a Car
  • Rental Cars
  • Van Rental
Brands
Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
Payment method
cash, check, amex, discover, master card, visa
Associations
BBB,Better Business Bureau
Categories
Car Rental, Automobile Leasing, Truck Rental, Van Rental & Leasing
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Reviews

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Shawn T.

04/23/2018

Overall
Selection
Service

The most disgusting experience in my 23 years of renting from this company. Desiree who is the assistant manager (lied and said she was the store manager and no one above her) is rude, condescending and lacks the professionalism to be in any leadership role at ERAC. I filed a complaint on Thursday, April 19 and yet to hear anything from management. I called customer service and have to wait for a call back. Unfortunately at 8:20am today I spoke to Desiree to confirm me dropping off the car on Sat during closed hours and she informed me that I will be charged for four days instead of two in what appears to be a retaliatory move. When I mentioned I wasn't giving a proper walk through and was unaware of the gas level and time of departure because I was shaken by the altercation she laughed and asked why would I be shaken...this is beyond disturbing. I have no reason to believe this is her first time doing this.

Sbscrb A.

10/30/2015

Overall

I will definitely NOT go there!!! They charged me extra $500 in the final bill several days after I dropped off the car.