The young boy that works here, I believe his name is Vitaly, is the rudest person I have ever had the misfortune to deal with. He was rude from the first second. It wasn't that he couldn't help me with my request, although it turns out he could have if he had been putting even a minimal amount of effort in. Presented with the same situation at another location, the salesman there went out of his way to help me, and solved the issue. The young boy at this location was simply terrible at customer service. He sneered and smirked at me the entire time, and by the end of it barely stopped himself from laughing in my face. It was very obvious he had no interest in dealing with me. I ended up leaving and going to the Verizon store across from the Clackamas town center, where I found the employees to be very helpful and kind. It was a night and day experience. I will not be returning to this location, and I suggest that no one else does. That is, if you value an employee that treats you like a valued customer, and not a major annoyance.