Horrible! I should have looked at all the reviews on different sites (bad reviews are common at this place) before booking my 6 year old's birthday party here. I booked and spoke with 2 different employees about the events for the party. On the DAY OF THE PARTY I happened to call to make sure everything was as we planned and they said they had no booking for us! The general manager tried to tell me that I booked at the wrong place when I in fact did not do that. The employees that I spoke with prior confirmed where their location was in Gardner Village and gave me details about how the party would commence. (I ended up having to reroute the party to another venue that took very good care of us). Not only that, the manager was very rude and condescending. I have booked multiple parties for birthdays in the last 7 years and never have I experienced such poor customer service. I am appalled at the treatment I received.
7251 S Plaza Center DrWest Jordan, UT 84084
From Business: Rumbi Island grill is a chain of eating establishments that offers a variety of dinner and lunch options. It operates a chain of more than 25 restaurants in Utah,…
2/22/15I had the best time with friends at this place. My first time there. I LOVED the food and service. Large portions, enough to take home for another meal. Coffee cups were always filled. That's rare in Utah. The biscuits are huge and fluffy. The pastries were fantastic. We took some home for breakfast. I highly recommend this place if your very hungry and want great food in large portions. I can't wait to eat there again!Thank You BB for a great time out on the town.LJ. Layton Ut.
12/28/14 was our 26 annivesary. went to BB for dinner @2130 orderd two bowls of chili & a side of fries. @2153 the chili was served, consisting of beans & enchalada sauce. it was really bad. We decided on Wendy's for the chili instead because in Utah, everythings is closed @ 2200 Thanks for the GREAT annivesary dinner, NOT, hope you go out of business soon. So a good restaurant can move in.
I have driven by this place many of times and not knowing what a treasure it was. This place has great service, great prices, the food is great tasting and comes in huge. portions.