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01/22/2017
Horrible! I should have looked at all the reviews on different sites (bad reviews are common at this place) before booking my 6 year old's birthday party here. I booked and spoke with 2 different employees about the events for the party. On the DAY OF THE PARTY I happened to call to make sure everything was as we planned and they said they had no booking for us! The general manager tried to tell me that I booked at the wrong place when I in fact did not do that. The employees that I spoke with prior confirmed where their location was in Gardner Village and gave me details about how the party would commence. (I ended up having to reroute the party to another venue that took very good care of us). Not only that, the manager was very rude and condescending. I have booked multiple parties for birthdays in the last 7 years and never have I experienced such poor customer service. I am appalled at the treatment I received.
Details
Phone: (801) 566-8808
Address: 1100 W 7800 S Ste 21, West Jordan, UT 84088
More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (801) 566-8805
Fax: (801) 566-8805
- Payment method
- discover, amex, all major credit cards, mastercard, visa
- Location
- Gardner Village
- AKA
Naborhood Bakery & Cafe at Gardner Village
- Other Link
- Categories
- Other Information
Attire: Casual
Wheelchair Accessible: Yes
Parking: Lot, Free
Bike Parking: Yes
Wi-Fi: No
Takes Reservations: No
Outdoor Seating: Yes
Cuisines: Caterers, Bakeries
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