What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
9030 S Redwood RdWest Jordan, UT 84088
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
7709 S Redwood RoadWest Jordan, UT 84084
From Business: Be Auto is a full service auto, truck, and sport utility vehicles repair center. We are constantly furthering our education on vehicle care and customer service. …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They told me an oil change would only take 15 mins. After an hour I’m still sitting here.
If Spike can’t find & Fix it, it ain’t worth fixing.
The dealer said I needed a new engine. Damian proved them wrong and saved my rare M62B46 powered X5 from going to the junkyard. After dealing with a crank no start scenario for months on my 2002 E53 X5 4.6is, I finally had the dealer take a look while they were dealing with a recall airbag replacement. The dealer wanted to do a compression test for 358.00 and then "go from there", I felt like that was high for a simple compression test and wanted to know why they did not want to do a leak down test as well. They did not find any faults stored and basically had no idea what to do. I decided to call Damian and see what he had to say. He suggested to bring it by and he would do a wet and dry compression test as well as a leak down test. That sounded more thorough so he won me over right there. After confirming compression was low on all cylinders his conclusion was the valve timing was off. The dealer had rebuilt the head and timed the engine less that 1400 miles ago so I figured I had myself some free dealer warranty work. The only thing free the dealer offered was all the run around I could get. They insisted that since there were no fault codes the timing could not be off and since I had some metal in the oil filter then it must mean that my engine was toast. Notwithstanding the fact that it is normal to have some metal in the oil shortly after having engine work done.After the dealer informed me that a replacement engine could not be sourced due to its rarity, I was basically told there is nothing they can do. Keep in mind they adamantly insisted that if a BMW engine had timing off in the slightest, a fault code would be triggered. Damina proved them wrong and proved Integrity First Automotive has a superior understanding of how engines function and a superior understanding of how to properly diagnose serious problems. He is an honest and competent owner and a safe bet for any kind of repair. My 4.6is is now driveable and spared from the salavage yard
If you own an exotic or foreign car, this is the place to go for all your service needs. They do a great job at a great price. I will never take my car anywhere else again.
If I could give them ZERO stars. . . I would. They are 100% DISHONEST and only want your money. I went in asking them to fix my battery. It was very apparent to me that it was my battery that was the issue. They claimed that my battery was perfectly fine. They wanted to do a diagnostic to try to figure out what was wrong with it. Which obviously costed more money. They kept saying they couldn’t find anything so they wanted to look further… which costed more money. They then claimed to find the issue. $$1,150 later my car was supposedly fixed. NOPE! Literally two days after everything was supposedly fixed my car died again. I went and got the battery changed and haven’t had any problems since. I felt like they were lying the whole time and making up problems just so they could take my money. I could have spent $150 on a battery, but I ended up spending $1,350 to solve a BATTERY ISSUE.
I brought my car here to have the transmission fluid, filter, and pan changed. Integrity First Automotive filled my transmission with the wrong fluid, when I contacted them they said it was an invoice error and assured me the fluid was correct. The car started to shift very hard and was lurching from a stop. Integrity said it was normal.I drove on the highway and immediately lost power and a transmission failure warning showed up on idrive. I was not able to shift could not go about 45 mph and was nearly rear ended several times until I was able to pull off the highway.I contacted Integrity First and Damian didn't have the slightest concern about my safety for his shop's screw up. He said it was impossible, I showed him the dealer's invoice and said there was no way. The dealership checked my car for a couple of days and said they could not find any leaks anywhere and said it was Integrity First's error that cause the transmission failure.
DO NOT USE JCL TO SERVICE YOUR CAR. DO NOT BE FOOLED BY THEIR LOWER PRICES. Their dishonesty, lack of professionalism, and inability to follow auto repair best practices will only cost you more to fix what they do wrong in the long run. They caused over $4,000 worth of damage to my car. I used JCL to do a pre-purchase check on a car I was interested in buying. They gave me a very cheap quote to service my brakes, exhaust cover, and AC—almost too cheap. After servicing my car, they ruined my entire AC system (which would cost $3,500 to fix) by adding a canned AC sealant. They also burned a hole through my CV boot. Due to this damage, I later had to replace the entire axle which cost me another $300. I purchased a specialty AC tube through them, and almost lost $100 on the part—simply because they would not give it to me when I switched mechanics. They only gave me the part after I followed up with them every day for another week. I am surprised they are still in business.
Overcharged for diagnosing two problems (250.00) I asked them to look into. They did a visual inspection and of course everything looks fine. We asked them to actually drive the vehicle to hear the wheel noise, they couldnt hear because the road was "wet" A week later after asking again to drive it they did, and to their amazement they heard the wheel bearing howling.Second charge was for the convertible top and all they did was guess what they problem could be. They "suspect" its the motor but didnt check because there is a module in the way. However this car is known for the switch going bad, pretty easy to check that first.Finally I ended up getting a oil change, half a quart of antifereeze, and brake fluid changed for the low, low price of 644.35 and it took them a week.
This business is unprofessional, disrespectful, & untrustworthy. I took my car here for the regular inspection, it passed safety but when it came to emissions the tech (a Hispanic man looking to be in his early 30s) said the engine light came on & should be fixed. I paid for the inspection, being told I could return to have it finished for free. I had the car looked at & learned that because my engine takes longer to turn over, the tech had turned the key all the way too quickly, causing the "check engine" light to appear. I got the light turned off & went back to Just Emissions, spoke to the same tech. I explained how he needed to start my car. He snatched the receipt from me, took my keys, returned 1 minute later saying "no, the check engine light is on." I had the car checked, came back a 3rd time, same result. I asked for a manager or for someone else to perform the check, & this worker then yelled at me to leave. I wasted the $50 spent here & will take my cars elsewhere.
Worst mechanic I've ever dealt with. I have more wrong with my car, than I did when I took it to him. Told me, "well I don't know what to tell you.I didn't do it." Unbelievable! Can't believe this guy is still in business.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.