Was told over the phone that my Router that I had bought from them 4 months ago was good to exchange or get a refund, but when I went to the store, I was told my 1 year warranty was with the manufacture and they would not give me a refund or an exchange. BAD POLICY. I was lied to over the phone.
Mike was excellent to work with. He was completely honest with me and took the extra time to explain my past test results for mold and meth and to help me to understand what exactly those numbers meant and what we should do next. I highly recommend working with this company!