I used TransUnion Van Lines to move across the country and was hoping that my experience would be like some of the other reviewers. Unfortunately, this was not the case. Missed Scheduled Pick-UpMy belongings were not picked up within the window of time that the company promised (was told the day before the end of the window that they had a higher priority move that they had to take care of)Last-minute Delivery ChangeMy belongings were not delivered when they were supposed to be (I was called a couple of hours before the movers arrived on a different day saying that they would be there shortly for delivery)Extra Unnecessary ChargeThe movers said they could not get the truck into the complex because they weren't sure about their driving abilities (my complex had already assured me that this would not be an issue) so they went to go get a rental truck after no one at the office answered my calls/emailsTerrible CommunicationWhen I complained about the extra fee they asked why I didn't contact them. After telling them that I tried, they asked me to send pictures, which I did, and then never responded. I have left multiple voicemails with different employees and emailed both my representative and the general email and am still waiting on a response (it has been over a month since my move).Yes, this company does not initially cost very much (the estimates are usually low-balled and there are additional fees that they add on), but the extra charges, schedule changes and lack of communication make it more of a hassle than it's worth.
Just finished a huge move of a 4000 sq. ft. single story house to a two story house with 7 guys with Carlos as the team leader. They were all amazing never said no to anything we asked, they were extremely polite and not one thing got broken or damaged. I have used TransUnion twice before and would recommend them to anyone anytime. GREAT JOBS GUYS
Andrey and Alex helped make the move from LA to SD quick and painless. Moving in and out only took about 2 hours total and the price is much more reasonable than the other guys. Highly recommended.
Great service. Fabulous job done by Optimal Moving. Optimal Movers helped us to move from West Hollywood to Marina del Rey. Everything was moved as estimated without hassle. Fast and professional. Now I'm enjoying new place with surround sound, what else you need to enjoy life.the staff was extremely friendly..and the sincerity of appreciation for our business is real! Thanks
Usually I never leave reviews. But I want to say that these guys mad my move very comfortable and convenient. I would definitely use them again.