Total disappointment!! My husband was seen 1 month ago. After waiting 2 weeks for his glasses, his prescription was wrong. They did a re-exam and 2 weeks later, he is still waiting on his glasses. He has Medicaid, so I guess since there is no profit in it for them, they care less when the glasses come in. Awful customer service!!
180 Walt Whitman RdHuntington Station, NY 11746
From Business: At LensCrafters at Macy's located at 180 Walt Whitman Rd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to t…
160 Walt Whitman Rd Ste 1021bHuntington Station, NY 11746
From Business: At LensCrafters located at 160 Walt Whitman Rd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, …
HORRIBLE. The first time I went there they told me to pick up my glasses the next day at a certain time. When I went back they weren't ready and they made me wait another day! Months later I needed a new pair of lenses and THEY LOST MY INFORMATION and had no record of it. Then lastly, I attempted to give them my business again because they are right in my neighborhood. They were rude and didn't want to help me. Even tried to bring in a groupon to save some money and they automatically rejected it even though I double checked with the main store to make sure this one accepted it. Maybe ask to call the manager? NO WAY even the two ladies didn't want to call her and speak to her. They don't know how to run a business. Rudest people I have ever met.
STAY AWAY.STAY AWAY. STAY AWAY. STAY AWAY. YOU DONT NEED THE HEARTBURN: They got the prescription completely wrong. They sold me cheap shoddy frames. They are rude. As another reviewer on google wrote "they talk over you when you make reasonable requests". For instance:when can I expect my glasses back. Its now 4 + days since I brought the brand new frames in for repair (metal hinge broke) and they can not tell me when glasses will be available nor will they check