Automobilia Auto Salon
550 Island Ln Unit 10, West Haven, CT 06516
I wouldn't trust anyone else to touch any of my cars. They treat them as if they were their own and they aren't happy unless you are happy with the results. They are experts at installing Xpel and Ceramic Pro products and have now done so on two of my cars. My 2015 Z06 was completely done in Xpel and all edges were wrapped, followed by two coats of Ceramic Pro Lite and the wheels and calipers were also coated with Ceramic Pro 9h. My 2001 Porsche Turbo also got the Xpel and Ceramic Pro Treatment. They also had to repaint the front bumper and matched the silver metallic paint perfectly prior to applying the Xpel. The car was inspected the following day after I got it back by another professional car detailed and he could find absolutely nothing to criticize about the work that was done, that's how good it is. It now looks better than when it was brand new. Christian and Alex and the entire crew at Aautomobilia are the ultimate professionals and are such a pleasure to deal with. They are true car guys and there is nothing they can't handle that will exceed your expectations on your car, IMO. - Craig C.
Took my brand new 2014 Porsche to Automobilia due to a minor superficial scratch. I was recommended to them by a friend. Met with Christian and I said "This is a very minor scratch and the car is brand new so I want you to approach it carefully and gradually see how much is required to take off the scratch". He said "Sure no problem, I treat all cars like they are my own." They pull my car into the garage and the FIRST thing detailer does is start wet sanding the paint. Since I am no detailing expert and Automobila was recommended and Christian seemed so honest, I didn't interrupt or question the process. I'll spare you all the details but here is the bottom line: they did remove the scratch but as a result of the wet sanding process, they created a FAR bigger problem that they could fix!!! I spoke to Christian afterwards and he basically said "Well, I wouldn't of approached it the way the guy in the shop did and it didn't work out the way I wanted. I'll try to fix it for you if you want." Needless to say, I don't trust them and they won't be touching my car. The sad thing is that I went to another detailer afterwards and they said the section would need to be repainted to fix it! In summary, I wouldn't take my car to Automobilia if you care at all about quality work.
Had my tint redone and a custom taillight job done. Service is always top notch! Don't know what those other two 1 star comments are talking about as price is more than fair for what they do and the service you get. You get what you pay for and this isn't your Joe Schmo Shop around corner as that's what I'm assuming they were looking for. Thumbs up to Alex and the crew!
Would never go back. Wasn't happy with the job that was preformed the last time I went. I specifically asked to have the auto vin etch sticker removed. I went to pick up my truck which was about $400 to have everything done. It was outside unlocked dusty. I walked in and asked the lady why the sticker wasn't taken off like I asked. This wanna be hot woman had the nerve to say can't you take it off yourself? I said not for 400$. she finally got off her but and peeled it off. So i said now what about the residue? she said well you can do that! I said really? in the end I didnt tip anyone and I was pissed. I'll never return!
This is so out of character for anything that would happen at our shop. Respectfully, I must ask...are you sure you have the right place? We do not have a female employee and haven't for the past year or more. We take our customers concerns seriously and removing stickers is a service we provide on a routine basis. Sounds like a case of mistaken identity that could be seriously damaging. Please correct the review or if you feel it's still valid please call to discuss.
Great service, had my vehicle detailed, tinted and 3M Paint protection on the front end. They did a great job, are really caring with the vehicles. They are patient with you, explaining the services and options that they offer. Would definitely recommend them. The only thing about recommending them is that they may become busier than they are now and I’ll have to plan better.
felt as if i was treated terrible by the owner/or manager . I am a very fair person and bottom line i was NOT AT ALL SATISFIED. i was ripped off on the job they did . BEWARE
At automobilia we strive to treat our customers with the utmost in professionalism. This is a very old complaint and one which we would still like to resolve. Unfortunately it does not come with a description of the event or a name so we invite the writer to get in touch with us.