American Steak House
354 Saw Mill Rd, West Haven, CT 06516
Cuisines: Barbecue, American, Steakhouse
Price Range : Below Average
No coupons available
I was just passing through, so I know the local residents must already know to avoid this place. It wasn't crowded, or busy, but I thought I would try it , NOTE TO SELF - Not busy will always equal bad food and service. No matter how much you hope it doesn't. You have to order at the entry way before being seated. Not like a deli style restaurant, where you will pick up your sandwich at the end of the line. You order your entire dinner befoe sitting down. Not the most comfortable way to select your meal. The help is immature and seems to enjoy a perverse pleasure out of new diner's inexperience of the ordering process. The sandwich menu is not available for dinner, you wouldn't know this by the signage. I can't blame the servers, they seem to work hard, but it was easy to see that they were the lower end of the experience scale and true professional restaurant people would never work here. The food, , bland, boring, school cafeteria style and taste. Do your self a favor here and choose a national chain, ie Denny's or Friendly's you will know the level of service and will not be disappointed.