if i can give less than one star i would. i would say the $10.64 a month for two is not bad. the gym smells a lot at time the locker room is also not clean they smell a lot too. the machines are all the time out of order. but the thing that got me the most upset is the fact they charged me a annual fee for $93.00 after i cancelled my membership asked to speak to the manager who said he cant help me asked him to speak to the owner and was told "he do not talk to customers" i would never recommend this god awful place for a gym for the way they treat their customers or wallets.
Signed up a one year contract with West Hartford PT solutions, charged me $149 for four credits of training. Trainers did not show up on time, frantically calling my cell phone to cancel, leaving me messages, when I tried to book three training sessions. That I paid for, the administrator Dorothy District Manager, went into my account to cancel three of my future bookings.When I arrived to see the trainer at 6:00 p.m, the trainer was surprised to see me. See I hadn't received the cancellation emails yet. Then the trainer told another WOW employee he wasn't going to train me anymore. At 6:30 he was training someone else.This case is now being investigated by the BBB, and my bank. Oh, did I mention they don't do refunds. Stay away from this gym. FRAUDS.