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Business Description
Furniture Outlet USA is a family-owned furniture retail business with stores in the Midwest. Established in 1977, the company offers a range of furniture items, such as beds, sofas, chairs and tables. Furniture Outlet USA s products are available in a variety of colors, designs, styles, shapes and finishes. The company additionally offers a range of accents and accessories.
Hours

Regular Hours

Extra Phones

Fax Line: (701) 492-7594

Brands
Broyhill, Englander, Lane, Stanley
Payment method
master card, visa, discover, debit, check, cash, financing available
Category
Furniture Stores

COUPONS & DEALS

No coupons available

Reviews

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Beverly J.

02/18/2017

Overall
Selection
Service

This is to say how disappointing the delivery service is. We had a great in-store experience and was told our entertainment set would be brand new, delivered and set up. They carried the 3 pieces in (unboxed and uncovered) and also the top piece which was in a box. The 3 uncovered pieces were as dirty as they could be - looked like they had survived a fire because my rag was black after cleaning. Where were these pieces of our NEW entertainment center??? I am so not impressed with the delivery service!!

claimed iconBusiness Response02/20/2017

Hi Beverly, We are sorry to hear that you didn't have a great delivery experience. Furniture delivery is an exciting time, and we apologize that you didn't have the seamless experience we want all of our customers to have. We want you to know we are passing your feedback along so we can address this issue. We hope to see you again in our store in the future. - The Furniture Mart

This listing has been claimed by a business representative.
Overall
Teriible experience

I bought a TV stand and paid them $5 to assemble it. I got it home and unpacked it and it was scraped all along one side, and the drawer was very crooked. I took it back and had to deal with a very rude man in their sales department who kept trying to put the blame on me just because I'm young. He said it comes assembled from the factory, so it not their fault. So now I was wrongfully charged an assembly fee. Eventually I had to tell this man to be quiet and leave me alone. Now I must wait another 2 weeks to get a different one in. They also make you sign a sheet when you pick something up saying its not damaged, make sure you unwrap everything in the loading bay and examine closely. You'd be better off buying from walmart, and your get better sevice too.

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