2249 Main Ave E, West Fargo, ND 58078
|Mon - Fri:|
Fax: (701) 478-6698
TollFree: (888) 478-6690
Wheelchair Accessible: Yes
Went to your open house & found one we loved. Came back to double check before we purchased and decided that was the one, 2015 Keystone 350qbq. When I called to inform them we wanted to buy, we were told it was sold (sad, but okay). We asked what else was similar because we wanted to purchase quickly.
After being told our model was now called a High Country and they would have one coming in that week, I asked for a call when it comes in because we wanted to buy it, as we ha me already been pre approved with our bank financially.
Never received a call back (we called 3 times) and ended up having to drive 4hours away to Minot to purchase our new camper. - They lost a guaranteed sale.
A huge thank you to Matt and the service crew at your Fargo facility, although we only were able to camp twice in our 2015 Ameri-lite camper it was a blast, your service staff was so helpful when we were having a couple of glitches the first time out, you walked us through it, so glad that we took our time and found the right fit for our family, we had a couple of warranty issues and those were taken care of when they winterized it, trust me when we went into this investment after 14 years in a pop up we took our time and never felt pressured, thanks again.....
We had an air conditioner issue and called to make an appointment in Detroit Lakes. The service person made us an appointment then gave us suggestions to fix the problem ourselves. The fix worked and we cancelled our appointment. Thanks for the GREAT customer service.