Olive Garden Italian Restaurant
800 N 8th St, West Dundee, IL 60118
Cuisines: Family Style, Italian, European, Continental
Alcohol: Beer, Full Bar, Wine
Price Range : Below Average
No coupons available
The food was excellent, but, I would like to point out the phenomenal service provided to us by Brandon at table 101 tonight. They were understaffed and he managed to not only get all orders out and correct but in a timely fashion. He was courteous and polite and kept all surrounding tables neat and happy. He was especially courteous even when taking a difficult order with outrageous specifications. I went in to secret shop and was suprised at his poise and patience with my table and my not-so-average orders even under fire. Kudos to you Olive Garden for hiring such a delightful young man, it's nice to see such great people still working in the service industry.
The food is always great, never have a complaint about that. Of course, the breadsticks are amazing...that is one of the main reasons I go! But, I went there one Sunday and they were out of the salad!!! Then a month or so later we went on a Sunday again and they were out of breadsticks!!!!! Can you believe that! They substituted it with bruschetta bread with the breadstick sauce, it was ok but didn't even come close to comparison. The waitress said they get their shipment of food on Mondays, so I'm guessing that is probably the best time to go.